骚虎视频

骚虎视频 Enterprise Center has ten roles you can choose from that outline which parts of the听portal a user can see and use鈥揺nsuring you have complete control over who can access your听company鈥檚 information. Each role gives a user a different set of permissions to the main听sections of 骚虎视频 Enterprise Center: billing, orders, service and repairs. If you鈥檙e not sure听which role to choose, learn what each role can access.

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Outside of a user鈥檚 role, 骚虎视频 Enterprise Center has several additional product tools you听can allow your users to access. These include tools such as Dynamic Network Manager,听Network Manager and WAN Analysis to help monitor and update your 骚虎视频 services. If you听need to update a user鈥檚 access to a specific product tool, you won鈥檛 be able to do that by听changing their role. Instead, you can follow these steps to grant or remove their access to a听product tool below.

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To get started

1. Log in to 骚虎视频 Enterprise Center

2. From the top menu, select Manage users > All users

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Select the user you鈥檇 like to change

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2. Under Manage Users, select View all

3. Search for the user you鈥檇 like to update. The user鈥檚 current role will display in the third听column titled Role

4. Click + next to the user鈥檚 ID and select Change Role

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Choose a new role

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5. Select a new role and click OK to save your changes. If you鈥檙e not sure which role to听choose, learn what each role can access

6. The user will have updated access as soon as you鈥檝e submitted the change

You can easily update which companies a user is authorized to access.

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To get started

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1. Log in to 骚虎视频 Enterprise Center

2. From the top menu, select Manage users > All users

3. Click the user ID you'd like to update

4. Under Company Authorization, you'll see a list of the companies the user has authorization to view

5. Click听remove or select to听Add/View Company

6. Select the company you'd like to add and save your changes

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NOTE: If you remove a company, the user will lose access to all of that company's CPNI,听accounts and product tools. Be sure to double-check your changes before submitting.

As a primary contact you can control which users can access each of your company鈥檚 billing accounts. Some听users may need to see everything, while you'll want to limit other users to a few, select accounts. You can听quickly update their permissions if a user ever wants to access additional accounts or needs their access听restricted.

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If a user wants accounts added or removed for a specific product tool such as WAN Analysis or VoIP听IAC, you鈥檒l want to skip down to the edit product tool access section below.听

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To get started

1. Log in to 骚虎视频 Enterprise Center

2. From the top menu, select Manage users > All users

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Select the user you鈥檇 like to update

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2. Under Manage Users, select View all

3. Click the user ID you'd like to update

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Edit accounts

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4. When adding or removing access to accounts, you can choose to update by:

• Accounts if the user should only gain/remove access for specific accounts
• Companies if the user should gain/remove access for all of the accounts for a company
• Group Identifiers if the user should gain/remove access to a service group,听customer group identifier (CGI) or eMedia configuration ID

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The first circle shows the number of specific accounts the user can access and the second听circle shows the companies and groups the user can access.

Click听Add听to add an account, company or group identifier

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- Or -

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Click听View/Remove听to view what is already assigned to the user and remove an account,听company or group identifier

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NOTE:听Users can only access accounts for the companies they have been authorized for. If the account you听want to add is not showing up, it is most likely because this account belongs to a different company. First听authorize the user to access this additional company听before adding the new accounts.

As a primary contact, you can update a user鈥檚 product tools permissions in 3 ways. You can:

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• Grant access to a new product tool
• Update the accounts a user can access with a product tool
• Remove access to a product tool

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骚虎视频 Enterprise Center has several product tools that will help you and your teammates听manage your 骚虎视频 services. If you鈥檙e not sure which tools to select for this user,听this matrix听will make recommendations based off of your products and services.

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If your user can already access a product tool but cannot see all of the accounts or听information they need within the tool, follow the steps to add new account in the edit product tool section below.听

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To get started

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1. Log in to 骚虎视频 Enterprise Center

2. From the top menu, select听Manage users > All users

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Select the user you鈥檇 like to update

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2. Under Manage Users, select听View all

3. Click the user ID you'd like to give access to

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Add product tools

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4. Under Primary Contact/Admin Manageable Product Tools you can view a听list of the product tools the user can already access

5. To add an additional product tool, click听Add Product Tools

6. Select whichever product tools you'd like to add

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NOTE:听Primary Contacts cannot grant access to certain product tools because they require听additional security or fees. If the product tool you want to add is not listed, have the user听contact the听听to gain access.

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Select which accounts the user can access with the product tool

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7. Click听Assign Accounts听to choose which accounts the user can access with the tool

8. Click听Next听after you鈥檝e selected accounts for all of your user鈥檚 product tools

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Confirm your changes

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9. Click听Add听to save your changes. The user should be able to access the new tools within听48 hours

Even if a user has access to a product tool they may still have issues seeing all of the听accounts or information they need within the tool. Each product tool automatically defaults to听having access to no accounts until you add them鈥揳llowing you to fully customize your user鈥檚听access and prevent users from accidentally viewing confidential information.

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To get started

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1. Log in to 骚虎视频 Enterprise Center

2. From the top menu, select听Manage users > All users

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Select the user you鈥檇 like to update

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2. Under Manage Users, select听View all

3. Click the user ID you'd like to update

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View product tools

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4. Under Primary Contact/Admin Manageable Product Tools you can view a list of the product听tools the user can already access

5. Click听+听next to the product tool you鈥檇 like to update

6. Select either:

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• Add听to select a new account for the user to access
• View/Remove听to see a list of the accounts the user can currently view and remove any听accounts the user should no longer have access to. The user will have updated access within听48 hours

If a user no longer needs to access a product tool you can quickly delete it. Deleting the tool听will completely remove the product tool from the user鈥檚 profile. If you want to simply restrict听the accounts a user can access with a product tool, see the steps above to听update the听accounts a user can access with a product tool.

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To get started

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1. Log in to 骚虎视频 Enterprise Center

2. From the top menu, select听Manage users > All users

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Select the user you鈥檇 like to update

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2. Under Manage Users, select听View all

3. Click the user ID you'd like to update

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View product tools

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4. Under Primary Contact/Admin Manageable Product Tools you can view a list of the product听tools the user can access

5. Click听+听next to the product tool you鈥檇 like to remove

6. Click听to remove the product tool. The user will lose access within 48 hours