Check for Physical Damage \u002D Hardware Modifications<\/div><\/h1> Here\x27s how to determine your device has hardware modifications.<\/div><\/div> - Prepaid service customers<\/div><\/b>: Visit a ɧ»¢ÊÓƵ store<\/a> to order warranty replacements. Orders for prepaid warranty issues can\x27t be processed via Customer Service.<\/div><\/li>
- Standard service customers<\/div><\/b>: If you need to replace your device under warranty and the device is water damaged, broken, or has unreasonable wear and tear, you could be assessed a Damaged Device Fee<\/a>. If damage is found, several replacement options<\/a> may be available. <\/div><\/li><\/div><\/ul><\/div><\/div>
- A hardware modification is any physical change made to the device that was not performed by the manufacturer or an authorized agent of the manufacturer.<\/div><\/li>
- Most alterations of this type are cosmetic but involve opening the device case in a way that voids the manufacturer\x27s original warranty and is considered physical damage.<\/div><\/li><\/div><\/ul><\/div><\/div> Hardware modifications include, but are not limited to:
- Bezels or cases that involve opening the case and removing the original housing<\/div><\/li>
- Non\u002Dremovable back case detached<\/div><\/li>
- Device screens replaced<\/div><\/li>
- Aftermarket decorations that are affixed permanently to the device<\/div><\/li>
- Removal of non\u002Dremovable battery<\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/article> <\/body>\n<\/html>';
var parsedkb = $($.parseHTML(htmlString));
$('#kbArticleNew').html(parsedkb);
Here\x27s how to determine your device has hardware modifications.<\/div><\/div>
- Prepaid service customers<\/div><\/b>: Visit a ɧ»¢ÊÓƵ store<\/a> to order warranty replacements. Orders for prepaid warranty issues can\x27t be processed via Customer Service.<\/div><\/li>Standard service customers<\/div><\/b>: If you need to replace your device under warranty and the device is water damaged, broken, or has unreasonable wear and tear, you could be assessed a Damaged Device Fee<\/a>. If damage is found, several replacement options<\/a> may be available. <\/div><\/li><\/div><\/ul><\/div><\/div>
- A hardware modification is any physical change made to the device that was not performed by the manufacturer or an authorized agent of the manufacturer.<\/div><\/li>Most alterations of this type are cosmetic but involve opening the device case in a way that voids the manufacturer\x27s original warranty and is considered physical damage.<\/div><\/li><\/div><\/ul><\/div><\/div>Hardware modifications include, but are not limited to:
- Bezels or cases that involve opening the case and removing the original housing<\/div><\/li>Non\u002Dremovable back case detached<\/div><\/li>Device screens replaced<\/div><\/li>Aftermarket decorations that are affixed permanently to the device<\/div><\/li>Removal of non\u002Dremovable battery<\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);