Session status messages
Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Ensure the 10-Digit Mobile Number or Email Address is Being Entered Correctly

2026-05-06 13:27:26.605
<\/head>

ɧ»¢ÊÓÆµ

Ensure the 10\u002DDigit Mobile Number or Email Address is Being Entered Correctly<\/div><\/h1>
This may help if you\x27re having trouble sending a picture\/text message.<\/div><\/div>
This information may resolve issues with sending text\/picture messages.<\/div><\/div>
When sending a text\/picture message, verify that the correct 10\u002Ddigit mobile number or email address is being entered. Make sure the mobile number does not include:<\/div><\/div>
  • Extra characters (e.g., dots(.), hyphens (\u002D), etc.)<\/div><\/li>
  • A 1 (one) before the area code of the mobile number<\/div><\/li>
  • Other codes (e.g., *67) before the area code of the mobile number<\/div><\/li><\/div><\/ul>
    When sending a text\/picture message while traveling overseas only 10 or 11 digits are necessary with the exception of India. While in India and sending a text\/picture message to an area code:<\/div><\/div>
    • Starting with 9XX<\/div><\/b>: 11 digits must be used.<\/div><\/li>
    • Starting with 91X<\/div><\/b>: use 001 before the 10\u002Ddigit mobile number.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);