Apple Watch <\/div><\/span> Check for Physical Damage<\/div><\/h1>

These examples help you identify physical or liquid damage that could affect the performance of your Apple Watch®<\/span>.<\/div><\/div>

Before you begin<\/div><\/h2>

Apple Watches are not eligible for Certified Like New Replacements (CLNR) while under the 1\u002Dyear manufacturer\x27s warranty. All repairs must be shipped to and processed by Apple®<\/span> during this time. <\/div><\/section><\/div> <\/div> <\/div>

Liquid Evidence<\/div><\/h2>

Your Apple Watch has a water resistance rating of 50 meters under ISO standard 22810:2010. This means it may be used for shallow\u002Dwater activities like swimming in a pool or ocean. However, your Apple Watch should not be used for scuba diving, water\u002Dskiing, or other activities involving high\u002Dvelocity water or submersion below shallow depth.<\/div><\/div>

To identify if your device has water damage, check for:

Moisture under the display screen.<\/div><\/li>

Moisture under the heart rate monitor (on back of the watch).<\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

Display or Digital Crown Issues<\/div><\/h2>

Examples of screen damage \/ button issues include but are not limited to:

Cracks<\/div><\/li>

Excessive scratches<\/div><\/li>

Separation (e.g., lens or housing separating from device frame).<\/div><\/li>

Missing physical buttons (e.g., home or digital crown)<\/div><\/li>

Warping<\/div><\/li>

Solid line(s) present across the screen<\/div><\/li>

Pixel deformities caused by physical impact to screen or device<\/div><\/li>

Punctures<\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

Hardware Modifications<\/div><\/h2>

A hardware modification is any physical change made to the device not performed by the manufacturer or an authorized agent of the manufacturer.<\/div><\/li>

Most alterations of this type are cosmetic but involve opening the device case in a way that voids the manufacturer\x27s original warranty and is considered physical damage.<\/div><\/li>

Hardware modifications include, but are not limited to:

bezels or cases that involve opening the case and removing the original housing.<\/div><\/li>

non\u002Dremovable back case detached.<\/div><\/li>

device screens replaced.<\/div><\/li>

aftermarket decorations affixed permanently to the device.<\/div><\/li><\/div><\/ul><\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>

Replacement Options<\/div><\/h2>

Even when purchased from ɧ»¢ÊÓƵ, all Apple Watch service requests and repairs are handled directly through Apple during the original 1\u002Dyear manufacturer\x27s warranty.<\/div><\/li>
Based on model, the Apple Watch comes with complimentary support and includes a limited warranty covering qualifying repairs.<\/div><\/li>
If you require service or repairs after the 1\u002Dyear manufacturer\x27s warranty or have additional questions, refer to one of the following:
Insurance and Extended Warranty options<\/a><\/div><\/li>
AppleCare+ support<\/a><\/div><\/li><\/div><\/ul><\/div><\/li><\/div><\/ul> <\/div><\/section>
To request service from Apple for your Watch during the 1\u002Dyear warranty period, call Apple at (800) 275\u002D2273.<\/div><\/span><\/div><\/li>
When prompted for product type, say \x22Apple Watch\x22 then follow the outlined steps.<\/div><\/span>
The serial number is needed to initiate the request; for assistance in finding the serial number for your Apple Watch, review this How to find the serial number or IMEI for your Apple Watch<\/a> support page.<\/div><\/div> <\/div><\/div><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);