Fios Network Extender WCB6200Q for Faster Internet Speed

Fios Network Extender

Please note that this product is compatible only with the Fios Quantum Gateway (Model G1100) router. For in-depth information on the Fios Network Extender, please explore the following downloadable guide and other support materials:

Additionally, here are answers to some of the most commonly asked support questions.

My Fios Network Extender is not replicating the network name (SSID) from my router, what should I do?

You need to reboot the device by removing and reinserting the power cable of your Fios Network Extender. Within five minutes of the reboot, the Wi-Fi name(s) should be configured on your Fios Network Extender.

What devices can I use with the Wi-Fi extender?

All Wi-Fi-enabled devices that support the 802.11b,g,n or ac Wi-Fi standards (laptops, tablets, smartphones, gaming consoles, TVs, etc. ) can be connected to the Fios Network Extender.

Where should I place my Wi-Fi extender?

Place the extender in the room with a coax or Ethernet outlet where your Wi-Fi signal is weak or spotty. To minimize any Wi-Fi signal weakness, the extender should ideally be placed:

At least 10 feet from cordless phones or microwaves
Away from heat sources, moisture, excessive dust or extreme cold
Away from any large metal objects

To extend Wi-Fi coverage to your backyard, place the extender near a window.

Which router(s) will this extender work with?

This product is compatible with the Fios Quantum Gateway (Model G1100) and older routers. It is incompatible with newer routers including the Fios Router (Model G3100) and the ɧ��Ƶ Router (Model CR1000A/B). Note that ɧ��Ƶ Fios routers older than the Fios Quantum Gateway have been retired and are no longer supported.

Can I connect my extender to my router wirelessly?

No. Fios Network Extenders support Wireless Protected Setup (WPS) to replicate the Wi-Fi name (SSID) configuration from the router, but once SSIDs are configured, the extender requires a connection back to the router via coax or Ethernet in order to pass data traffic back to the router and on to the internet.

What does the WPS button do?

Wireless Protected Setup (WPS) will allow the extender to replicate the Wi-Fi names configuration from the router.

Does my extender need to stand upright?

Yes. Fios Network Extender Model WCB6200Q should always be kept in an upright position for optimal performance.

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