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ɧ»¢ÊÓÆµ Forward Stay connected with ɧ»¢ÊÓÆµ Home Internet for as low as $20/mo.

Eligible Fios internet customers save with ɧ»¢ÊÓÆµ Forward and Lifeline discounts. Eligible 5G Home internet customers save with ɧ»¢ÊÓÆµ Forward and any ɧ»¢ÊÓÆµ mobile phone plan.

How ɧ»¢ÊÓÆµ Forward works.

Committed to keeping you connected. ɧ»¢ÊÓÆµ Forward provides qualifying customers with ɧ»¢ÊÓÆµ Home Internet services at a discounted price. If you participate in certain Federal Assistance programs such as SNAP, you may qualify for the ɧ»¢ÊÓÆµ Forward discount.

NY residents can get additional discounts through the New York Affordable Broadband Act. Learn more

Questions? For 5G Home and LTE Home, call 1-800-922-0204. For Fios Home Internet, call 1-800-ɧ»¢ÊÓÆµ.

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Have questions? We’ve got answers.

What is ɧ»¢ÊÓÆµ Forward?

ɧ»¢ÊÓÆµ Forward provides reduced cost internet to eligible new or existing customers. Qualifying customers receive a service discount of up to $30/mo on their Fios or 5G Home Internet plan price. Existing LTE Home Internet customers may qualify as well.

How does the ɧ»¢ÊÓÆµ Forward discount work?

The ɧ»¢ÊÓÆµ Forward discount is a variable discount of up to $30/month on your data internet plan. The discount will be calculated and your end-cost, after all discounts are applied, will be $20 or higher with ɧ»¢ÊÓÆµ Forward, depending on the internet plan you choose.

What affordable ɧ»¢ÊÓÆµ Home Internet options are available?

ɧ»¢ÊÓÆµ participated in ACP (Affordable Connectivity Program) while the program was active prior to the last fully funded month of April 2024. ɧ»¢ÊÓÆµ Forward was established to provide reduced-cost internet to eligible new or existing home internet customers who have qualified for Lifeline, SNAP, WIC, and other assistance programs within 180 days of application or received a Federal Pell Grant within the past year. Residents of New York state may also qualify via the New York Affordable Broadband Act (ABA). Qualifying customers receive a service discount on their Fios, 5G Home or LTE Home Internet plan price.

Which ɧ»¢ÊÓÆµ Home Internet plans qualify for ɧ»¢ÊÓÆµ Forward?

New or existing customers may qualify with our in-market plans: 5G Home, 5G Home Plus, 5G Home Ultimate, or Fios 300 Mbps, 500 Mbps, 1 Gig or 2 Gig, and VHI Lite residential Internet. Existing customers on LTE Home and LTE Home Plus may also qualify. Limited to 1 ɧ»¢ÊÓÆµ Forward discount per account.

Who is eligible for ɧ»¢ÊÓÆµ Forward?

Fios, 5G Home, and LTE Home internet customers may be eligible for ɧ»¢ÊÓÆµ Forward if they meet at least one of the criteria below:

  • Qualified for one of these assistance programs within 180 days prior to application:
    • Lifeline - Income is 135% or less than the Federal Poverty Guidelines
    • SNAP, Medicaid, or other programs ()
    • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) ()
    • Income is at or below 200% of the Federal Poverty Guidelines
    • Received a Federal Pell Grant within a year prior to application
    • Supplemental Security Income (SSI)
    • Federal Public Housing Assistance (Section 8)
    • Veterans and Survivors Pension Benefit
    • Bureau of Indian Affairs (BIA) General Assistance
    • Food Distribution Program on Indian Reservation (FDPIR)
    • Tribally Administered Temporary Assistance for Needy Families (Tribal TANF)
    • Tribal Head Start (only those households meeting its income qualifying standard)

I am a resident of a state that has its own affordable internet legislation. What affordable options are available to me?

Residents of New York:

ɧ»¢ÊÓÆµ Forward provides qualifying customers residing in New York state with affordable internet under the New York Affordable Broadband Act (ABA) for as low as $20/mo* with our in-market plans depending on speed and service availability at your address.

*For customers in NY with plans of 200 Mbps or less, the plan cost, after all discounts are applied, will be as low as $15/mo.

Residents of New York state may also qualify for ɧ»¢ÊÓÆµ Forward via any of these additional programs:

  • Free or reduced-priced lunch through the National School Lunch Program
  • Senior Citizen rent increase exemption
  • Disability rent increase exemption
  • Affordability benefit from a utility

How do I apply for ɧ»¢ÊÓÆµ Forward?

  • Step 1: Check Availability & Begin Enrollment.
    • Click "Check Availability" or "Sign In" above.
    • New Customers: Follow the prompts to check service availability at your address and begin the ɧ»¢ÊÓÆµ Forward enrollment.
    • Existing Customers: After signing in, follow the prompts to confirm your plan's eligibility and begin your enrollment.
  • Step 2: Application and Document Upload (If Required).
    • Complete the application and upload any required eligibility documents.
    • If no documents are required, your status will be provided real time. If documentation is required, your status will be provided via email within 2 business days.
  • Step 3: Apply the Discount (Crucial Step).
    • IMPORTANT: If qualified, you will receive an email with a link to apply the discount. You must click "Continue" and follow the prompts to add the discount to your service.
    • Please note: The discount will not be applied to your service until you complete this final step.

Can ɧ»¢ÊÓÆµ Forward be combined with other discounts?

Yes, the ɧ»¢ÊÓÆµ Forward discount may be combined with certain other discounts such as Auto Pay, Mobile + Home Discount, Lifeline, Military & Veterans Discount, and others as applicable. ɧ»¢ÊÓÆµ Forward New York can be combined with other discounts to qualify customers for a maximum discount of up to $40-$45.

When will I see the ɧ»¢ÊÓÆµ Forward discount on my bill?

After your eligibility is confirmed and you have applied the discount to your new or existing services, the ɧ»¢ÊÓÆµ Forward discount will appear within 1-2 bill cycles as a credit of up to $30/mo. If you are a new ɧ»¢ÊÓÆµ customer, you will need to install and activate service first.

What other resources are available?

ɧ»¢ÊÓÆµ also provides career-building and educational programs, at no cost to you through the end of 2026. ɧ»¢ÊÓÆµ Skill Forward provides access to online courses and certificates to pave your path to new career opportunities, part of ɧ»¢ÊÓÆµ's goal to make quality education accessible for all. You must simply be at least 17 years old and based in the United States to register. .

ɧ»¢ÊÓÆµ also partnered with Big Interview, which provides AI-assisted mock-interview sessions.