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ɧ»¢ÊÓƵ Forward provides reduced cost internet to eligible new or existing customers. Qualifying customers receive a service discount of up to $30/mo on their Fios, 5G Home, LTE Home, VHI Lite and Frontier Fiber Internet plan price.

The ɧ»¢ÊÓƵ Forward discount is a variable discount of up to $30/month on your data internet plan. The discount will be calculated and your end-cost, after all discounts are applied, will be $20 or higher with ɧ»¢ÊÓƵ Forward, depending on the internet plan you choose.

ɧ»¢ÊÓƵ participated in ACP (Affordable Connectivity Program) while the program was active prior to the last fully funded month of April 2024. ɧ»¢ÊÓƵ Forward was established to provide reduced-cost internet to eligible new or existing home internet customers who have qualified for Lifeline, SNAP, WIC, and other assistance programs within 180 days of application or received a Federal Pell Grant within the past year. Residents of New York state may also qualify via the New York Affordable Broadband Act (ABA). Qualifying customers receive a service discount on their Fios Internet, 5G Home or LTE Home Internet plan price.

New or existing customers may qualify with our in-market plans: 5G Home, 5G Home Plus, 5G Home Ultimate, LTE Home, LTE Home Plus, or Fios 300 Mbps, 500 Mbps, 1 Gig or 2 Gig and VHI Lite residential Internet plans may apply. Limited to 1 ɧ»¢ÊÓƵ Forward discount per account.

New or existing customers may qualify with our in-market plans: Fiber 15 Internet, Fiber 30 Internet, Fiber 200, Fiber 500, Fiber 1 Gig, Fiber 2 Gig, Fiber 5 Gig, Fiber 7 Gig residential Internet plans may apply. Limited to 1 ɧ»¢ÊÓƵ Forward discount per account.

Fios Internet, 5G Home, LTE Home, VHI Lite & Frontier Fiber internet customers may be eligible for ɧ»¢ÊÓƵ Forward if they meet at least one of the criteria below:

• Qualified for one of these assistance programs within 180 days prior to application:
  • Lifeline - Income is 135% or less than the Federal Poverty Guidelines
  • SNAP, Medicaid, or other programs ()
  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) ()
  • Income is at or below 200% of the Federal Poverty Guidelines
  • Received a Federal Pell Grant within a year prior to application
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Veterans and Survivors Pension Benefit
  • Bureau of Indian Affairs (BIA) General Assistance
  • Food Distribution Program on Indian Reservation (FDPIR)
  • Tribally Administered Temporary Assistance for Needy Families (Tribal TANF)
  • Tribal Head Start (only those households meeting its income qualifying standard)

Residents of New York:

ɧ»¢ÊÓƵ Forward provides qualifying customers residing in New York state with affordable internet under the New York Affordable Broadband Act (ABA) for as low as $20/mo or less with our in-market Fios Internet, 5G Home, LTE Home & VHI Lite plans depending on speed and service availability at your address. Frontier Fiber will be available in the coming months.

Residents of New York state may also qualify for ɧ»¢ÊÓƵ Forward via any of these additional programs:

• Free or reduced-priced lunch through the National School Lunch Program
• Senior Citizen rent increase exemption
• Disability rent increase exemption
• Affordability benefit from a utility

Residents of Connecticut:

ɧ»¢ÊÓƵ Forward provides qualifying customers residing in Connecticut with affordable internet for as low as $20/mo with our in-market Fios Internet, 5G Home, LTE Home, VHI Lite & Frontier Fiber plans depending on speed and service availability at your address.

Residents of Connecticut may also qualify for ɧ»¢ÊÓƵ Forward with these additional programs:

• Federal School Lunch program
• Connecticut Energy Assistance Program

• Step 1: Check Availability & Begin Enrollment.
  • Click "Check Availability" or "Sign In" above.
  • New Customers: Follow the prompts to check service availability at your address and begin the ɧ»¢ÊÓƵ Forward enrollment.
  • Existing Customers: After signing in, follow the prompts to confirm your plan's eligibility and begin your enrollment.
• Step 2: Application and Document Upload (If Required).
  • Complete the application and upload any required eligibility documents.
  • If no documents are required, your status will be provided real time. If documentation is required, your status will be provided via email within 2 business days.
• Step 3: Apply the Discount (Crucial Step).
  • IMPORTANT: If qualified, you will receive an email with a link to apply the discount. You must click "Continue" and follow the prompts to add the discount to your service.
  • Please note: The discount will not be applied to your service until you complete this final step.

We are working to bring ɧ»¢ÊÓƵ Forward to all of our Frontier customers. Check availability or sign in to find out more. ɧ»¢ÊÓƵ Forward is not currently available to Frontier customers in California and New York, but will be by the end of July 2026.

• Step 1: Check Availability & Begin Enrollment.
  • Click "Check Availability" or "Sign In" above.
  • New Customers: Follow the prompts to check service availability at your address and begin the ɧ»¢ÊÓƵ Forward enrollment.
  • Existing Customers: Follow the prompts to confirm your plan's eligibility and begin your enrollment.
• Step 2: Application and Document Upload (If Required).
  • Complete the application and upload any required eligibility documents.
  • If documentation is required, an update to your application status is provided via email usually within 2 business days.
  • If your application is Qualified in real time, no additional documentation is required. Proceed to step 3.
• Step 3: Apply the Discount (Crucial Step).
  • IMPORTANT: If qualified, you will receive an email with an enrollment number.
  • New Customers: Order your Fiber service. Once your Frontier Fiber service is installed and active, call 1-800-921-8101 and provide the enrollment number found in your confirmation email to ensure the discount is applied to your bill.
  • Existing Customers: Once you are qualified for ɧ»¢ÊÓƵ Forward, call 1-800-921-8101 at your earliest convenience and provide the enrollment number found in your confirmation email to ensure the discount is applied to your bill.
  • Please note: The discount will not be applied to your service until you complete this final step.

Yes, you can start and complete your validation process and verify eligibility. Just keep your enrollment number and it can then be applied to your Frontier service once your order completes. You can enroll and then Explore Fiber Plans to find the service that best matches your household's needs.

Yes, the ɧ»¢ÊÓƵ Forward discount may be combined with certain other discounts such as Auto Pay, Mobile + Home Discount, Lifeline, Military & Veterans Discount, and others as applicable. However, the amount of the ɧ»¢ÊÓƵ Forward discount may be reduced by other discounts on your internet service.

After your eligibility is confirmed and you have applied the discount to your new or existing services, the ɧ»¢ÊÓƵ Forward discount will appear within 1-2 bill cycles as a credit of "up to $30/mo". If you are a new ɧ»¢ÊÓƵ customer, you will need to install and activate service first.

ɧ»¢ÊÓƵ also provides career-building and educational programs, at no cost to you through the end of 2026. ɧ»¢ÊÓƵ Skill Forward provides access to online courses and certificates to pave your path to new career opportunities, part of ɧ»¢ÊÓƵ's goal to make quality education accessible for all. You must simply be at least 17 years old and based in the United States to register. .

ɧ»¢ÊÓƵ also partnered with Big Interview, which provides AI-assisted mock-interview sessions.