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LTE Home Internet - Support Overview
LTE Home Internet is no longer available to add to accounts. If you already have LTE Home Internet, you’ll be able to continue using your service without interruption.
Get information about using your existing LTE Home Internet service.
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Using Wireless LTE Home Internet FAQs
How to set up, use, manage or return 4G LTE Home Internet equipment.
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ɧ»¢ÊÓƵ Home Internet (Wireless) equipment return FAQs
Learn about returning ɧ»¢ÊÓƵ-owned wireless home internet equipment when you're getting replacement equipment or after you disconnected service.
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ɧ»¢ÊÓƵ Home app - Backup / Restore Current Configuration
Here's how to back up and restore the current settings for your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Enable WPS
Here's how to enable Wi-Fi Protected Setup (WPS) on your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Manage Account / Profile Settings
Here's how to manage your profile, edit your User ID and update your address via the ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Manage Parental Controls
Here's how to add or remove time restrictions for devices connected to a ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Manage Network Name and Password
Here's to change the name and/or password for your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Restart Gateway
Here's how to restart your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Share Wi-Fi Credentials
Here's how share your ɧ»¢ÊÓƵ Home Wi-Fi network credentials with a guest via the ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Speed Test
Here's how to test speeds for your ɧ»¢ÊÓƵ Home Internet via ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Turn IoT Network On / Off
Easily enable or disable your 2.4 GHz IoT (Internet of Things) network using the ɧ»¢ÊÓƵ Home app to simplify the setup for smart doorbells, lights and cameras on your 5G Home device.
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ɧ»¢ÊÓƵ Home app - View Device Details
Here's how to view the ɧ»¢ÊÓƵ Home Internet details via the ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Adjust LED Brightness Settings
Here's how to adjust the LED brightness for your ɧ»¢ÊÓƵ Home Internet via ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app - Turn Wi-Fi On / Off
Here's how to enable / disable Wi-Fi for your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.
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ɧ»¢ÊÓƵ Home app FAQs
Learn about the ɧ»¢ÊÓƵ Home app, for use with your 5G Home, LTE Home or Fios Home Internet.
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ɧ»¢ÊÓƵ Internet Gateway (ASK-NCQ1338)
Get help setting up and using your ɧ»¢ÊÓƵ Internet Gateway (ASK-NCQ1338).
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ɧ»¢ÊÓƵ Internet Gateway (ASK-NCQ1338FA)
Get help setting up and using your ɧ»¢ÊÓƵ Internet Gateway (ASK-NCQ1338FA).
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ɧ»¢ÊÓƵ Internet Gateway (WNC-CR200A)
Get help setting up and using your ɧ»¢ÊÓƵ Internet Gateway (WNC-CR200A).
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ɧ»¢ÊÓƵ LTE Home Internet plans FAQs
Learn about our LTE home internet plans, availability and discounts.
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Whole-Home Wi-Fi FAQs
Learn how to improve your home Wi-Fi with ɧ»¢ÊÓƵ Whole-Home Wi-Fi tools and (optional) Wi-Fi extender.