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ɧ»¢ÊÓƵ skill for Amazon Alexa
"Alexa, ask ɧ»¢ÊÓƵ, what's my balance?"
It just got easier to check your bill, make a payment or manage your account. Just ask ɧ»¢ÊÓƵ using any Amazon Alexa-enabled device.
ɧ»¢ÊÓƵ meets Alexa
With ɧ»¢ÊÓƵ skill and Amazon Alexa, you can get answers and make the most of your wireless and 5G home services. It's a convenient, hands-free way to check your account. And it's free. Now you can spend more time on the important stuff—and less time searching and clicking.
Quickly check your balance, bill due date, device payoff, and your latest deals. You can also review your usage, order status, plan details and nearby ɧ»¢ÊÓƵ stores. Verify and add insurance, add international plans, and add-ons—all just using your voice. Manage account settings like paper-free billing and Auto Pay. You can even use the ɧ»¢ÊÓƵ skill to pay your bill. We'll send you a privacy-protected link to make your secure payment.
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You can ask Alexa to:
- Check billing and usage information
- Check device pay off and promotions
- Check order status, plan details and device protection/insurance
- Add International plans and add-ons
- Find a store and manage account settings
- Manage 5G Home services
Setting up ɧ»¢ÊÓƵ skill on Alexa
Can't wait to start using ɧ»¢ÊÓƵ skill on Amazon Alexa? Here's how:
Option 1: From the My ɧ»¢ÊÓƵ app
- Enable: Click to go to My ɧ»¢ÊÓƵ app settings page. (Alternately, open the My ɧ»¢ÊÓƵ app on a mobile device and tap Me. Then under Account links, tap Profile & settings.) On the mobile account settings page, scroll down to find ɧ»¢ÊÓƵ skill for Amazon Alexa. Then select Enable and link your account.
- Link your account: If you have the Alexa app installed on your phone, this will open the Alexa app. Otherwise it will open the web browser. Sign in and authorize to link your account.
- Talk to Alexa: Begin by saying "Alexa, ask ɧ»¢ÊÓƵ" to any Alexa-enabled device, such as Amazon Echo Dot or Amazon Echo Show, and you're all set.
Option 2: From the Alexa app
- Enable: Click to go to the ɧ»¢ÊÓƵ skill page. Then sign in and select Enable. Another option is to open the Alexa app on a mobile device. On the home screen, select More (lower right), then Skill & Games. Search for "ɧ»¢ÊÓƵ". Select Enable to use.
- Link your account: This will either open the My ɧ»¢ÊÓƵ app or the web browser. Sign in and authorize to link your account.
- Talk to Alexa: Get started by saying "Alexa, ask ɧ»¢ÊÓƵ" and you're all set.
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Alexa commands for ɧ»¢ÊÓƵ skill
| To do this... | Say this... | Ìý |
| Billing questions Check your balance and due date, your bill cycle and last month's bill. You can even pay your bill. |
"Alexa, ask ɧ»¢ÊÓƵ, what's my bill?" "Alexa, ask ɧ»¢ÊÓƵ, when is my bill due?" "Alexa, ask ɧ»¢ÊÓƵ to pay my bill." |
"Alexa, ask ɧ»¢ÊÓƵ, when will my bill be generated?" "Alexa, ask ɧ»¢ÊÓƵ, what was my last month's bill?" "Alexa, ask ɧ»¢ÊÓƵ, what's my bill cycle?" |
| Manage account Check your device pay off amount and upgrade status. Manage settings like Auto Pay and paper-free billing. Modify your payment method, add an account manager and more. |
"Alexa, ask ɧ»¢ÊÓƵ, how much do I owe on my phone?" "Alexa, ask ɧ»¢ÊÓƵ to upgrade my device." "Alexa, ask ɧ»¢ÊÓƵ to set up Auto Pay." "Alexa, ask ɧ»¢ÊÓƵ to opt for paper-free billing." Alexa, ask ɧ»¢ÊÓƵ to update my user ID." |
"Alexa, ask ɧ»¢ÊÓƵ to pay off my device." "Alexa, ask ɧ»¢ÊÓƵ to add account manager." "Alexa, ask ɧ»¢ÊÓƵ to update privacy settings." "Alexa, ask ɧ»¢ÊÓƵ to manage account settings." |
| Deals Check latest ɧ»¢ÊÓƵ deals and promotions. |
"Alexa, ask ɧ»¢ÊÓƵ about deals." | "Alexa, ask ɧ»¢ÊÓƵ about promotions." |
| Check Usage Check your data, minutes and text usage. |
"Alexa, ask ɧ»¢ÊÓƵ to check usage." |
"Alexa, ask ɧ»¢ÊÓƵ to check my data/minutes/text usage." |
| Order Status Check the status of your recent orders. Initiate a return or exchange. Print shipping label. |
"Alexa, ask ɧ»¢ÊÓƵ, what’s my order status?" "Alexa, ask ɧ»¢ÊÓƵ to return my order." |
"Alexa, ask ɧ»¢ÊÓƵ, where is my order?" "Alexa, ask ɧ»¢ÊÓƵ to exchange my order." |
| Device Protection / Insurance Verify, add and remove device protection options. |
"Alexa, ask ɧ»¢ÊÓƵ, do I have insurance?" "Alexa, ask ɧ»¢ÊÓƵ to cancel my insurance." |
"Alexa, ask ɧ»¢ÊÓƵ to add insurance/device protection." |
| Plan Details Check your domestic plan details. |
"Alexa, ask ɧ»¢ÊÓƵ about my plan details." | Ìý |
| Add International Plan Check and add International travel and calling plans. |
"Alexa, ask ɧ»¢ÊÓƵ about international plan." "Alexa, ask ɧ»¢ÊÓƵ to add international travel plan." |
"Alexa, ask ɧ»¢ÊÓƵ to add international calling plan." "Alexa, ask ɧ»¢ÊÓƵ to add TravelPass." |
| Add add-ons Check details and add add-ons such as ɧ»¢ÊÓƵ Cloud, Smart Family, Call Filter and others. |
"Alexa, ask ɧ»¢ÊÓƵ to add Smart Family." "Alexa, ask ɧ»¢ÊÓƵ to add Call Filter." |
"Alexa, ask ɧ»¢ÊÓƵ to add ɧ»¢ÊÓƵ Cloud." "Alexa, ask ɧ»¢ÊÓƵ to add Add-ons." |
| Find a store and contact ɧ»¢ÊÓƵ Find nearby ɧ»¢ÊÓƵ stores, schedule an appointment, or contact support. |
"Alexa, ask ɧ»¢ÊÓƵ to find a store." "Alexa, ask ɧ»¢ÊÓƵ to contact support." |
"Alexa, ask ɧ»¢ÊÓƵ to schedule an appointment." |
| 5G Home services Manage your 5G Home settings, including home and guest Wi-Fi name and Wi-Fi password. Use the Alexa ɧ»¢ÊÓƵ skill to enable, disable and set up Wi-Fi, check connectivity, check status, reboot the router and check the number of devices connected. |
"Alexa, ask ɧ»¢ÊÓƵ, what is my Wi-Fi name?" "Alexa, ask ɧ»¢ÊÓƵ, what is my Wi-Fi password?" "Alexa, ask ɧ»¢ÊÓƵ to set up my guest Wi-Fi." "Alexa, ask ɧ»¢ÊÓƵ, how many devices are connected to my network?" |
"Alexa, ask ɧ»¢ÊÓƵ to enable my Wi-Fi." "Alexa, ask ɧ»¢ÊÓƵ to reboot my router." "Alexa, ask ɧ»¢ÊÓƵ to check my router connectivity." |
| More to come We will be constantly adding new functionality so check back here often to see what the ɧ»¢ÊÓƵ skill can do. |
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