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Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh

2026-07-31 10:06:23.444
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Configure the Email Client to Leave Messages on Server after Retrieval \u002D Macintosh<\/div><\/h1>
Here\x27s how to leave a copy of messages on the server after you retrieve them.<\/div><\/div>
This may correct issues if you\x27re receiving emails to your computer\/PC but not your device.<\/div><\/div> <\/div><\/section><\/div>

Microsoft Outlook Express Macintosh Edition 4 and 4.5<\/div><\/h2>
  1. Click
    File<\/div><\/span>.<\/div><\/span><\/div><\/li>
  2. Click
    Preferences<\/div><\/span>.<\/div><\/span><\/div><\/li>
  3. Click the
    Arrow<\/div><\/span> beside Accounts, then click
    E\u002Dmail<\/div><\/span>.<\/div><\/span><\/div><\/li>
  4. Click
    Advanced<\/div><\/span>.<\/div><\/span><\/div><\/li>
  5. Ensure
    Leave a copy of messages on server<\/div><\/span> is checked.<\/div><\/span><\/div><\/li>
  6. Click
    OK<\/div><\/span>.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

    Microsoft Outlook Express Macintosh Edition 5<\/div><\/h2>
    1. Click
      Tools<\/div><\/span>.<\/div><\/span><\/div><\/li>
    2. Click
      Accounts<\/div><\/span>.<\/div><\/span><\/div><\/li>
    3. Click the
      Mail tab<\/div><\/span>.<\/div><\/span><\/div><\/li>
    4. Select the email account, then click
      Edit<\/div><\/span>.<\/div><\/span><\/div><\/li>
    5. Click the
      Options tab<\/div><\/span>.<\/div><\/span><\/div><\/li>
    6. Ensure
      Leave a copy of messages on server<\/div><\/span> is checked.<\/div><\/span><\/div><\/li>
    7. Click
      OK<\/div><\/span>.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

      Microsoft Entourage X<\/div><\/h2>
      1. Click
        Tools<\/div><\/span>.<\/div><\/span><\/div><\/li>
      2. Click
        Accounts<\/div><\/span>.<\/div><\/span><\/div><\/li>
      3. Verify the correct email account is highlighted, then click
        Edit<\/div><\/span>.<\/div><\/span><\/div><\/li>
      4. From the Edit Account screen, click the
        Options tab<\/div><\/span>.<\/div><\/span><\/div><\/li>
      5. Ensure
        Leave a copy of messages on server<\/div><\/span> is checked.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

        Eudora 5 for Macintosh<\/div><\/h2>
        1. Click
          Special<\/div><\/span>.<\/div><\/span><\/div><\/li>
        2. Click
          Settings<\/div><\/span>.<\/div><\/span><\/div><\/li>
        3. From the left pane, click
          Checking Mail<\/div><\/span>.<\/div><\/span><\/div><\/li>
        4. Ensure
          Leave on server for \x27X\x27 days<\/div><\/span> is checked.<\/div><\/span><\/div><\/li>
        5. Click
          OK<\/div><\/span>.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

          Netscape 3 for Macintosh<\/div><\/h2>
          1. Click
            Options<\/div><\/span>.<\/div><\/span><\/div><\/li>
          2. Click
            Mail and News Preferences<\/div><\/span>.<\/div><\/span><\/div><\/li>
          3. Click the
            Servers tab<\/div><\/span>.<\/div><\/span><\/div><\/li>
          4. Click the
            Removed from the server<\/div><\/span> option.<\/div><\/span><\/div><\/li>
          5. Click
            OK<\/div><\/span>.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

            Netscape 4.05 for Macintosh<\/div><\/h2>
            1. Click
              Edit<\/div><\/span>.<\/div><\/span><\/div><\/li>
            2. Click
              Preferences<\/div><\/span>.<\/div><\/span><\/div><\/li>
            3. From Categories, click
              Mail and Groups<\/div><\/span>.<\/div><\/span><\/div><\/li>
            4. Click
              Mail Server<\/div><\/span>.<\/div><\/span><\/div><\/li>
            5. Ensure
              Leave messages on server after retrieval<\/div><\/span> is checked.<\/div><\/span><\/div><\/li>
            6. Click
              OK<\/div><\/span>.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

              Netscape 4.5 to 4.7 for Macintosh<\/div><\/h2>
              1. Click
                Edit<\/div><\/span>.<\/div><\/span><\/div><\/li>
              2. Click
                Preferences<\/div><\/span>.<\/div><\/span><\/div><\/li>
              3. From Categories, click
                Mail and Newsgroups<\/div><\/span>.<\/div><\/span><\/div><\/li>
              4. Click
                Mail Server<\/div><\/span>.<\/div><\/span><\/div><\/li>
              5. From Incoming Mail Servers, click
                Edit<\/div><\/span>.<\/div><\/span><\/div><\/li>
              6. From Mail Server Properties, click the
                POP tab<\/div><\/span>.<\/div><\/span><\/div><\/li>
              7. Ensure
                Leave messages on server<\/div><\/span> is checked.<\/div><\/span><\/div><\/li>
              8. Click
                OK<\/div><\/span>.<\/div><\/span><\/div><\/li>
              9. Click
                OK<\/div><\/span>.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

                Mac Mail\/Mac OS 10.1<\/div><\/h2>
                1. Click
                  Mail<\/div><\/span>.<\/div><\/span><\/div><\/li>
                2. Click
                  Preferences<\/div><\/span>.<\/div><\/span><\/div><\/li>
                3. Verify the correct email address is highlighted, then click
                  Edit<\/div><\/span>.<\/div><\/span><\/div><\/li>
                4. Click the
                  Account Options tab<\/div><\/span>.<\/div><\/span><\/div><\/li>
                5. Ensure Delete messages from server after downloading is not checked.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

                  Apple Mail on Mac OS X<\/div><\/h2>
                  1. Click
                    Mail<\/div><\/span>.<\/div><\/span><\/div><\/li>
                  2. Click
                    Preferences<\/div><\/span>.<\/div><\/span><\/div><\/li>
                  3. Click the Accounts tab, then select the email account.<\/div><\/span><\/div><\/li>
                  4. Click the
                    Advanced tab<\/div><\/span>.<\/div><\/span><\/div><\/li>
                  5. Ensure Remove copy from the server after retrieving a message is not checked.<\/div><\/span><\/div><\/li>
                  6. Click
                    OK<\/div><\/span>.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);