One Talk Portal <\/div><\/span> Create New Schedule<\/div><\/h1>

Create a business schedule in the One Talk admin portal to automatically control call routing behavior based on the time of day, ensuring calls go where they need to.<\/div><\/div>

Before you begin<\/div><\/h2>

Schedules must be created for the hours you wish the call routing to follow (e.g., route calls via Selective Call Forward from 6 pm to 8 am, etc.).<\/div><\/div>

Holiday schedules can only be created in all day increments and take effect for the entire day(s) scheduled.<\/div><\/div>

Any hours not included in the business schedule default to the configuration for after hours.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

Steps<\/div><\/h2>

Sign in to My Business<\/a>.<\/div><\/span><\/div><\/li>
Click
Manage Account<\/div><\/span> from the top navigation bar.<\/div><\/span><\/div><\/li>
From the Product Portals section, click
One Talk<\/div><\/span>.<\/div><\/span><\/div><\/li>
From the \x27I want to\x27 section, click
Manage schedules<\/div><\/span>.<\/div><\/span><\/div><\/li>
From the \x27Manage Schedules\x27 page, click
Create Schedule<\/div><\/span>.<\/div><\/span><\/div><\/li>
To update a schedule, follow the onscreen instructions to complete the desired transaction then click
Submit<\/div><\/span>.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);