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Create Profile / Register for My ɧ��Ƶ via app

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<\/div><\/span>Create Profile \/ Register for My ɧ��Ƶ via app<\/div><\/h1>
Using the My ɧ��Ƶ app to register and create a profile unlocks easy access to manage your account, view bills, and take advantage of all ɧ��Ƶ\x27s online features.<\/div><\/div>

Before you begin<\/div><\/h2>

Download and install<\/a> the My ɧ��Ƶ app or visit the ɧ��Ƶ website to register<\/a> and manage your account.<\/div><\/div>
We are gradually rolling out a faster, streamlined registration process to our ɧ��Ƶ mobile customers. If you are a 5G Home Internet or Prepaid customer, or if you register before the new experience reaches your mobile account, you will continue to use our standard registration process.<\/div><\/div>
Refer to My ɧ��Ƶ app FAQs<\/a> for more info.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

Streamlined Registration<\/div><\/h2>
Open the My ɧ��Ƶ app and tap
Sign in<\/div><\/span> then tap
Register<\/div><\/span>.<\/div><\/span>

If signed into another account, navigate:
Me<\/div><\/span>
Sign Out<\/div><\/span>
Different user<\/div><\/span>
Register<\/div><\/span><\/div><\/span>.<\/div><\/div> <\/div><\/div><\/div><\/li>
Create the profile by entering a password and an email address for the User ID.<\/div><\/span>

If you are prompted to select Mobile or 5G Home service before entering an email address, follow the Standard Registration steps.<\/div><\/div> <\/div><\/div><\/div><\/li>
Check the box to agree to the Terms \x26 Conditions and Privacy Policy then tap
Continue<\/div><\/span>.<\/div><\/span><\/div><\/li>
If no account is found, choose the service type, enter the mobile number then tap
Continue<\/div><\/span>.<\/div><\/span>

If a Wireless Home Internet or Prepaid mobile is selected and you’re prompted again to create the profile, refer to Standard Registration steps.<\/div><\/div> <\/div><\/div><\/div><\/li>
Verify the device:<\/div><\/span>
For text\u002Dcapable devices: Tap
Send<\/div><\/span>. Enter the code sent to the phone within 2 minutes then tap
Submit<\/div><\/span>.<\/div><\/li>
For devices without texting (e.g., tablets, mobile hotspots, etc.), select a verification option:
To verify by email: Choose
Email address<\/div><\/span> then tap
Send<\/div><\/span>. Enter the code sent to the email within 2 minutes then tap
Continue<\/div><\/span>.<\/div><\/li>
To verify by US mail: Choose
By US mail<\/div><\/span> then tap
Confirm<\/div><\/span>. A letter is mailed to the address on the account with a temporary code and registration instructions within 3\u002D7 business days.<\/div><\/li><\/div><\/ul> <\/div><\/li><\/div><\/ul><\/div><\/li>
If prompted, confirm the applicable account role, enter any requested info then tap
Continue<\/div><\/span>.<\/div><\/span>

Refer to Account Roles<\/a> for more info.<\/div><\/div> <\/div><\/div><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

Standard Registration<\/div><\/h2>
Open the My ɧ��Ƶ app and tap
Sign in<\/div><\/span> then tap
Register<\/div><\/span>.<\/div><\/span>

If signed into another account, navigate:
Me<\/div><\/span>
Sign Out<\/div><\/span>
Different user<\/div><\/span>
Register<\/div><\/span><\/div><\/span>.<\/div><\/div> <\/div><\/div><\/div><\/li>
Tap
Mobile<\/div><\/span> or
5G Home Internet<\/div><\/span>.<\/div><\/span>

If you are not prompted to select the service before entering an email address, follow the Streamline Registration steps.<\/div><\/div> <\/div><\/div><\/div><\/li>
Create the profile by entering a password and an email address for the User ID.<\/div><\/span><\/div><\/li>
Check the box to agree to the Terms \x26 Conditions and Privacy Policy then tap
Continue<\/div><\/span>.<\/div><\/span><\/div><\/li>
Check the email and select the
Verify email link<\/div><\/span> within 5 minutes.<\/div><\/span><\/div><\/li>
Return to the app registration window. Select a Secret Question, enter the answer then tap
Continue<\/div><\/span>.<\/div><\/span><\/div><\/li>
To proceed, review the Terms \x26 Conditions then tap
Accept terms<\/div><\/span>.<\/div><\/span><\/div><\/li>
To link services, do one of the following then tap
Continue<\/div><\/span>.<\/div><\/span>

If \x27I\x27ll do this later\x27 is selected, tap
Link services<\/div><\/span> from the My ɧ��Ƶ Home page to continue the remaining steps later.<\/div><\/div> <\/div><\/div>
Tap
ɧ��Ƶ phone number<\/div><\/span> then enter your 10\u002Ddigit mobile number.<\/div><\/li>
Tap
Account number<\/div><\/span> then enter your ɧ��Ƶ account number.<\/div><\/li>
Tap
Order number<\/div><\/span> then enter the order number found on your confirmation email or receipt in your equipment box.<\/div><\/li><\/div><\/ul><\/div><\/li>
If prompted, confirm the applicable account role, enter any requested info then tap
Continue<\/div><\/span>.<\/div><\/span>

Refer to Account Roles<\/a> for more info.<\/div><\/div> <\/div><\/div><\/div><\/li>
If prompted, select the line of service.<\/div><\/span><\/div><\/li>
Select one of the following then tap
Continue<\/div><\/span>:<\/div><\/span>
Mobile device
A free text is sent to the number provided. Select the link received within 2 minutes then select
Allow access<\/div><\/span>.<\/div><\/div> <\/div><\/li>
Email address
An email is sent to the address provided. Select the link received within 2 minutes then select
Allow access<\/div><\/span>.<\/div><\/div> <\/div><\/li>
U.S. mail
A letter is mailed to the address on the account with a temporary code. If selected, return to this step and tap
I already have a one\u002Dtime registration code<\/div><\/span> once the letter has been received.<\/div><\/div> <\/div><\/li>
I already have a one\u002Dtime registration code
Enter the one\u002Dtime registration code previously sent.<\/div><\/div> <\/div><\/li><\/div><\/ul><\/div><\/li>
Select
Submit<\/div><\/span> to complete linking the existing service to your profile.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);