One Talk Portal <\/div><\/span> Account Codes<\/div><\/h1>

Account Codes are a One Talk feature that allows a company to enter a prefix code for users to put in front of a regular call digit pattern for tracking purposes (e.g., track time spent on client calls, international calls, etc.).<\/div><\/div>

Steps<\/div><\/h2>

Sign in to My Business<\/a>.<\/div><\/span><\/div><\/li>
Click
Manage Account<\/div><\/span> from the top navigation bar.<\/div><\/span><\/div><\/li>
From the Product Portals section, click
One Talk<\/div><\/span>.<\/div><\/span><\/div><\/li>
From the \x27I want to\x27 section, click
Manage features<\/div><\/span>.<\/div><\/span><\/div><\/li>
Click
Account Codes<\/div><\/span>.<\/div><\/span><\/div><\/li>
From the \x27Manage Account code\x27 tab, click
Create Code<\/div><\/span>.<\/div><\/span><\/div><\/li>
Enter the account code and account code description then click
Submit<\/div><\/span>.<\/div><\/span><\/div><\/li>
To add users to a specific code:<\/div><\/span>
Click the
Manage \/ Assign Users tab<\/div><\/span>.<\/div><\/li>
Add users\x27 phone number(s) who will use the code for outbound calls.
Select user(s) then click
Mandatory<\/div><\/span>,
Optional<\/div><\/span> or
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