2026-05-14 21:30:03.392 <\/head>

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Samsung <\/div><\/span> Shutdown Prevention<\/div><\/h1>

Shutdown Prevention is an anti\u002Dtheft shield that keeps your Samsung device trackable longer by preventing unauthorized power\u002Doff while the screen is locked.<\/div><\/div>

Before you begin<\/div><\/h2>

Shutdown Prevention is a security measure for misplaced or stolen Samsung devices running Androidâ„¢<\/span> Nougat 7 or higher that prevents the device from being powered off when the screen is locked.<\/div><\/div>

Only applies to devices with non\u002Dremovable batteries.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

How it works<\/div><\/h2>

Shutdown Prevention is automatically activated when a screen lock option (e.g., PIN, pattern, password, fingerprint, etc.) has been set up.

Screen lock options vary by device.<\/div><\/div><\/div><\/li>

Allows for extended device tracking via Samsung\x27s SmartThings Find website<\/a> or the Find My Device website<\/a> (formerly Android Device Manager).

For more info, refer to Remotely Locate Device \u002D Find My Device \u002D Android<\/a> or Find My Mobile \u002D Samsung<\/a>.<\/div><\/div> <\/div><\/div><\/div><\/li>

The device won\x27t power off until the chosen security method (PIN, password, pattern or fingerprint) is correctly entered or the battery has fully depleted.<\/div><\/li>

If your screen lock option is forgotten, the screen can only be unlocked by performing an Untrusted Reset (reset with the device powered off) after the battery has fully depleted. Googleâ„¢<\/span> sign\u002Din credentials are required to complete an Untrusted Reset.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>

Smartphones<\/div><\/h2>

To perform an Untrusted Reset for your smartphone after the battery has fully depleted, click on the applicable link below:<\/div><\/span>

Samsung Galaxy A01<\/a><\/div><\/li>

Samsung Galaxy A02s<\/a><\/div><\/li>

Samsung Galaxy A03s<\/a><\/div><\/li>

Samsung Galaxy A10e<\/a><\/div><\/li>

Samsung Galaxy A12<\/a><\/div><\/li>

Samsung Galaxy A13<\/a><\/div><\/li>

Samsung Galaxy A14 5G<\/a><\/div><\/li>

Samsung Galaxy A15 5G<\/a><\/div><\/li>

Samsung Galaxy A16 5G<\/a><\/div><\/li>

Samsung Galaxy A17 5G<\/a><\/div><\/li>

Samsung Galaxy A20<\/a><\/div><\/li>

Samsung Galaxy A23 5G UW<\/a><\/div><\/li>

Samsung Galaxy A36 5G<\/a><\/div><\/li>

Samsung Galaxy A37 5G<\/a><\/div><\/li>

Samsung Galaxy A42 5G<\/a><\/div><\/li>

Samsung Galaxy A50<\/a><\/div><\/li>

Samsung Galaxy A51<\/a><\/div><\/li>

Samsung Galaxy A51 5G UW<\/a><\/div><\/li>

Samsung Galaxy A53 5G UW<\/a><\/div><\/li>

Samsung Galaxy A54 5G<\/a><\/div><\/li>

Samsung Galaxy A71 5G UW<\/a><\/div><\/li>

Samsung Galaxy Note8<\/a><\/div><\/li>

Samsung Galaxy Note9<\/a><\/div><\/li>

Samsung Galaxy Note10<\/a><\/div><\/li>

Samsung Galaxy Note20 5G \/ Galaxy Note20 Ultra 5G<\/a><\/div><\/li>

Samsung Galaxy S7 \/ S7 edge<\/a><\/div><\/li>

Samsung Galaxy S8 \/ S8+<\/a><\/div><\/li>

Samsung Galaxy S9 \/ S9+<\/a><\/div><\/li>

Samsung Galaxy S10e \/ S10 \/ S10+<\/a><\/div><\/li>

Samsung Galaxy S10 5G<\/a><\/div><\/li>

Samsung Galaxy S20+ 5G \/ S20 Ultra 5G<\/a><\/div><\/li>

Samsung Galaxy S20 5G UW<\/a><\/div><\/li>

Samsung Galaxy S20 FE 5G UW<\/a><\/div><\/li>

Samsung Galaxy S21 5G <\/a><\/div><\/li>

Samsung Galaxy S21+ 5G <\/a><\/div><\/li>

Samsung Galaxy S21 FE 5G<\/a><\/div><\/li>

Samsung Galaxy S21 Ultra 5G<\/a><\/div><\/li>

Samsung Galaxy S22 \/ Galaxy S22+ \/ Galaxy S22 Ultra<\/a><\/div><\/li>

Samsung Galaxy S23 \/ Galaxy S23+ \/ Galaxy S23 Ultra<\/a><\/div><\/li>

Samsung Galaxy S23 FE<\/a><\/div><\/li>

Samsung Galaxy S24 \/ Galaxy S24+ \/ Galaxy S24 Ultra<\/a><\/div><\/li>

Samsung Galaxy S24 FE<\/a><\/div><\/li>

Samsung Galaxy S25 \/ S25+ \/ S25 Edge \/ S25 Ultra<\/a><\/div><\/li>

Samsung Galaxy S25 FE<\/a><\/div><\/li>

Samsung Galaxy S26 \/ S26+ \/ S26 Ultra<\/a><\/div><\/li>

Samsung Galaxy Z Flip3 5G<\/a><\/div><\/li>

Samsung Galaxy Z Flip4<\/a><\/div><\/li>

Samsung Galaxy Z Flip5<\/a><\/div><\/li>

Samsung Galaxy Z Flip6<\/a><\/div><\/li>

Samsung Galaxy Z Flip7<\/a><\/div><\/li>

Samsung Galaxy Z Fold2 5G UW<\/a><\/div><\/li>

Samsung Galaxy Z Fold3 5G<\/a><\/div><\/li>

Samsung Galaxy Z Fold4<\/a><\/div><\/li>

Samsung Galaxy Z Fold5<\/a><\/div><\/li>

Samsung Galaxy Z Fold6<\/a><\/div><\/li>

Samsung Galaxy Z Fold7<\/a><\/div><\/li><\/div><\/ul><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>

Tablets<\/div><\/h2>

To perform an Untrusted Reset for your tablet after the battery has fully depleted, click on the applicable link below:<\/div><\/span>
Samsung Galaxy Tab A (8.0)<\/a><\/div><\/li>
Samsung Galaxy Tab A (8.4)<\/a><\/div><\/li>
Samsung Galaxy Tab A (10.5)<\/a><\/div><\/li>
Samsung Galaxy Tab A9+ 5G<\/a><\/div><\/li>
Samsung Galaxy Tab A9+ 5G Kids Edition<\/a><\/div><\/li>
Samsung Galaxy Tab A11+ 5G<\/a><\/div><\/li>
Samsung Galaxy Tab S3<\/a><\/div><\/li>
Samsung Galaxy Tab S5e<\/a><\/div><\/li>
Samsung Galaxy Tab S7 5G<\/a><\/div><\/li>
Samsung Galaxy Tab S7+ 5G<\/a><\/div><\/li>
Samsung Galaxy Tab S8+ 5G<\/a><\/div><\/li>
Samsung Galaxy Tab S9+ 5G<\/a><\/div><\/li>
Samsung Galaxy Tab S9+ 5G Kids Edition<\/a><\/div><\/li>
Samsung Galaxy Tab S9 FE 5G<\/a><\/div><\/li>
Samsung Galaxy Tab S10+<\/a><\/div><\/li>
Samsung Galaxy Tab S10 FE<\/a><\/div><\/li><\/div><\/ul><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);