Samsung <\/div><\/span> Shutdown Prevention<\/div><\/h1> Shutdown Prevention is an anti\u002Dtheft shield that keeps your Samsung device trackable longer by preventing unauthorized power\u002Doff while the screen is locked.<\/div><\/div> Before you begin<\/div><\/h2> Shutdown Prevention is a security measure for misplaced or stolen Samsung devices running Androidâ„¢<\/span> Nougat 7 or higher that prevents the device from being powered off when the screen is locked.<\/div><\/div> Only applies to devices with non\u002Dremovable batteries.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div> How it works<\/div><\/h2> - Shutdown Prevention is automatically activated when a screen lock option (e.g., PIN, pattern, password, fingerprint, etc.) has been set up. Screen lock options vary by device.<\/div><\/div><\/div><\/li>
- Allows for extended device tracking via Samsung\x27s SmartThings Find website<\/a> or the Find My Device website<\/a> (formerly Android Device Manager). For more info, refer to Remotely Locate Device \u002D Find My Device \u002D Android<\/a> or Find My Mobile \u002D Samsung<\/a>.<\/div><\/div> <\/div><\/div><\/div><\/li>
- The device won\x27t power off until the chosen security method (PIN, password, pattern or fingerprint) is correctly entered or the battery has fully depleted.<\/div><\/li>
- If your screen lock option is forgotten, the screen can only be unlocked by performing an Untrusted Reset (reset with the device powered off) after the battery has fully depleted. Googleâ„¢<\/span> sign\u002Din credentials are required to complete an Untrusted Reset.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>
Smartphones<\/div><\/h2> - To perform an Untrusted Reset for your smartphone after the battery has fully depleted, click on the applicable link below:<\/div><\/span>
- Samsung Galaxy A01<\/a><\/div><\/li>
- Samsung Galaxy A02s<\/a><\/div><\/li>
- Samsung Galaxy A03s<\/a><\/div><\/li>
- Samsung Galaxy A10e<\/a><\/div><\/li>
- Samsung Galaxy A12<\/a><\/div><\/li>
- Samsung Galaxy A13<\/a><\/div><\/li>
- Samsung Galaxy A14 5G<\/a><\/div><\/li>
- Samsung Galaxy A15 5G<\/a><\/div><\/li>
- Samsung Galaxy A16 5G<\/a><\/div><\/li>
- Samsung Galaxy A17 5G<\/a><\/div><\/li>
- Samsung Galaxy A20<\/a><\/div><\/li>
- Samsung Galaxy A23 5G UW<\/a><\/div><\/li>
- Samsung Galaxy A36 5G<\/a><\/div><\/li>
- Samsung Galaxy A37 5G<\/a><\/div><\/li>
- Samsung Galaxy A42 5G<\/a><\/div><\/li>
- Samsung Galaxy A50<\/a><\/div><\/li>
- Samsung Galaxy A51<\/a><\/div><\/li>
- Samsung Galaxy A51 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy A53 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy A54 5G<\/a><\/div><\/li>
- Samsung Galaxy A71 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy Note8<\/a><\/div><\/li>
- Samsung Galaxy Note9<\/a><\/div><\/li>
- Samsung Galaxy Note10<\/a><\/div><\/li>
- Samsung Galaxy Note20 5GÂ \/ Galaxy Note20 Ultra 5G<\/a><\/div><\/li>
- Samsung Galaxy S7 \/ S7 edge<\/a><\/div><\/li>
- Samsung Galaxy S8 \/ S8+<\/a><\/div><\/li>
- Samsung Galaxy S9 \/ S9+<\/a><\/div><\/li>
- Samsung Galaxy S10e \/ S10 \/ S10+<\/a><\/div><\/li>
- Samsung Galaxy S10 5G<\/a><\/div><\/li>
- Samsung Galaxy S20+ 5GÂ \/ S20 Ultra 5G<\/a><\/div><\/li>
- Samsung Galaxy S20 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy S20 FE 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy S21 5G <\/a><\/div><\/li>
- Samsung Galaxy S21+ 5G <\/a><\/div><\/li>
- Samsung Galaxy S21 FE 5G<\/a><\/div><\/li>
- Samsung Galaxy S21 Ultra 5G<\/a><\/div><\/li>
- Samsung Galaxy S22 \/ Galaxy S22+ \/ Galaxy S22 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S23 \/ Galaxy S23+ \/ Galaxy S23 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S23 FE<\/a><\/div><\/li>
- Samsung Galaxy S24 \/ Galaxy S24+ \/ Galaxy S24 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S24 FE<\/a><\/div><\/li>
- Samsung Galaxy S25 \/ S25+ \/ S25 Edge \/ S25 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S25 FE<\/a><\/div><\/li>
- Samsung Galaxy S26 \/ S26+ \/ S26 Ultra<\/a><\/div><\/li>
- Samsung Galaxy Z Flip3 5G<\/a><\/div><\/li>
- Samsung Galaxy Z Flip4<\/a><\/div><\/li>
- Samsung Galaxy Z Flip5<\/a><\/div><\/li>
- Samsung Galaxy Z Flip6<\/a><\/div><\/li>
- Samsung Galaxy Z Flip7<\/a><\/div><\/li>
- Samsung Galaxy Z Fold2 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy Z Fold3 5G<\/a><\/div><\/li>
- Samsung Galaxy Z Fold4<\/a><\/div><\/li>
- Samsung Galaxy Z Fold5<\/a><\/div><\/li>
- Samsung Galaxy Z Fold6<\/a><\/div><\/li>
Samsung <\/div><\/span> Shutdown Prevention<\/div><\/h1>
Shutdown Prevention is an anti\u002Dtheft shield that keeps your Samsung device trackable longer by preventing unauthorized power\u002Doff while the screen is locked.<\/div><\/div>
Before you begin<\/div><\/h2> Shutdown Prevention is a security measure for misplaced or stolen Samsung devices running Androidâ„¢<\/span> Nougat 7 or higher that prevents the device from being powered off when the screen is locked.<\/div><\/div> Only applies to devices with non\u002Dremovable batteries.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div> How it works<\/div><\/h2> - Shutdown Prevention is automatically activated when a screen lock option (e.g., PIN, pattern, password, fingerprint, etc.) has been set up. Screen lock options vary by device.<\/div><\/div><\/div><\/li>
- Allows for extended device tracking via Samsung\x27s SmartThings Find website<\/a> or the Find My Device website<\/a> (formerly Android Device Manager). For more info, refer to Remotely Locate Device \u002D Find My Device \u002D Android<\/a> or Find My Mobile \u002D Samsung<\/a>.<\/div><\/div> <\/div><\/div><\/div><\/li>
- The device won\x27t power off until the chosen security method (PIN, password, pattern or fingerprint) is correctly entered or the battery has fully depleted.<\/div><\/li>
- If your screen lock option is forgotten, the screen can only be unlocked by performing an Untrusted Reset (reset with the device powered off) after the battery has fully depleted. Googleâ„¢<\/span> sign\u002Din credentials are required to complete an Untrusted Reset.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>
Smartphones<\/div><\/h2> - To perform an Untrusted Reset for your smartphone after the battery has fully depleted, click on the applicable link below:<\/div><\/span>
- Samsung Galaxy A01<\/a><\/div><\/li>
- Samsung Galaxy A02s<\/a><\/div><\/li>
- Samsung Galaxy A03s<\/a><\/div><\/li>
- Samsung Galaxy A10e<\/a><\/div><\/li>
- Samsung Galaxy A12<\/a><\/div><\/li>
- Samsung Galaxy A13<\/a><\/div><\/li>
- Samsung Galaxy A14 5G<\/a><\/div><\/li>
- Samsung Galaxy A15 5G<\/a><\/div><\/li>
- Samsung Galaxy A16 5G<\/a><\/div><\/li>
- Samsung Galaxy A17 5G<\/a><\/div><\/li>
- Samsung Galaxy A20<\/a><\/div><\/li>
- Samsung Galaxy A23 5G UW<\/a><\/div><\/li>
- Samsung Galaxy A36 5G<\/a><\/div><\/li>
- Samsung Galaxy A37 5G<\/a><\/div><\/li>
- Samsung Galaxy A42 5G<\/a><\/div><\/li>
- Samsung Galaxy A50<\/a><\/div><\/li>
- Samsung Galaxy A51<\/a><\/div><\/li>
- Samsung Galaxy A51 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy A53 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy A54 5G<\/a><\/div><\/li>
- Samsung Galaxy A71 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy Note8<\/a><\/div><\/li>
- Samsung Galaxy Note9<\/a><\/div><\/li>
- Samsung Galaxy Note10<\/a><\/div><\/li>
- Samsung Galaxy Note20 5GÂ \/ Galaxy Note20 Ultra 5G<\/a><\/div><\/li>
- Samsung Galaxy S7 \/ S7 edge<\/a><\/div><\/li>
- Samsung Galaxy S8 \/ S8+<\/a><\/div><\/li>
- Samsung Galaxy S9 \/ S9+<\/a><\/div><\/li>
- Samsung Galaxy S10e \/ S10 \/ S10+<\/a><\/div><\/li>
- Samsung Galaxy S10 5G<\/a><\/div><\/li>
- Samsung Galaxy S20+ 5GÂ \/ S20 Ultra 5G<\/a><\/div><\/li>
- Samsung Galaxy S20 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy S20 FE 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy S21 5G <\/a><\/div><\/li>
- Samsung Galaxy S21+ 5G <\/a><\/div><\/li>
- Samsung Galaxy S21 FE 5G<\/a><\/div><\/li>
- Samsung Galaxy S21 Ultra 5G<\/a><\/div><\/li>
- Samsung Galaxy S22 \/ Galaxy S22+ \/ Galaxy S22 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S23 \/ Galaxy S23+ \/ Galaxy S23 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S23 FE<\/a><\/div><\/li>
- Samsung Galaxy S24 \/ Galaxy S24+ \/ Galaxy S24 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S24 FE<\/a><\/div><\/li>
- Samsung Galaxy S25 \/ S25+ \/ S25 Edge \/ S25 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S25 FE<\/a><\/div><\/li>
- Samsung Galaxy S26 \/ S26+ \/ S26 Ultra<\/a><\/div><\/li>
- Samsung Galaxy Z Flip3 5G<\/a><\/div><\/li>
- Samsung Galaxy Z Flip4<\/a><\/div><\/li>
- Samsung Galaxy Z Flip5<\/a><\/div><\/li>
- Samsung Galaxy Z Flip6<\/a><\/div><\/li>
- Samsung Galaxy Z Flip7<\/a><\/div><\/li>
- Samsung Galaxy Z Fold2 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy Z Fold3 5G<\/a><\/div><\/li>
- Samsung Galaxy Z Fold4<\/a><\/div><\/li>
- Samsung Galaxy Z Fold5<\/a><\/div><\/li>
- Samsung Galaxy Z Fold6<\/a><\/div><\/li>
Shutdown Prevention is a security measure for misplaced or stolen Samsung devices running Androidâ„¢<\/span> Nougat 7 or higher that prevents the device from being powered off when the screen is locked.<\/div><\/div>
Only applies to devices with non\u002Dremovable batteries.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>
How it works<\/div><\/h2> - Shutdown Prevention is automatically activated when a screen lock option (e.g., PIN, pattern, password, fingerprint, etc.) has been set up. Screen lock options vary by device.<\/div><\/div><\/div><\/li>
- Allows for extended device tracking via Samsung\x27s SmartThings Find website<\/a> or the Find My Device website<\/a> (formerly Android Device Manager). For more info, refer to Remotely Locate Device \u002D Find My Device \u002D Android<\/a> or Find My Mobile \u002D Samsung<\/a>.<\/div><\/div> <\/div><\/div><\/div><\/li>
- The device won\x27t power off until the chosen security method (PIN, password, pattern or fingerprint) is correctly entered or the battery has fully depleted.<\/div><\/li>
- If your screen lock option is forgotten, the screen can only be unlocked by performing an Untrusted Reset (reset with the device powered off) after the battery has fully depleted. Googleâ„¢<\/span> sign\u002Din credentials are required to complete an Untrusted Reset.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>
Smartphones<\/div><\/h2> - To perform an Untrusted Reset for your smartphone after the battery has fully depleted, click on the applicable link below:<\/div><\/span>
- Samsung Galaxy A01<\/a><\/div><\/li>
- Samsung Galaxy A02s<\/a><\/div><\/li>
- Samsung Galaxy A03s<\/a><\/div><\/li>
- Samsung Galaxy A10e<\/a><\/div><\/li>
- Samsung Galaxy A12<\/a><\/div><\/li>
- Samsung Galaxy A13<\/a><\/div><\/li>
- Samsung Galaxy A14 5G<\/a><\/div><\/li>
- Samsung Galaxy A15 5G<\/a><\/div><\/li>
- Samsung Galaxy A16 5G<\/a><\/div><\/li>
- Samsung Galaxy A17 5G<\/a><\/div><\/li>
- Samsung Galaxy A20<\/a><\/div><\/li>
- Samsung Galaxy A23 5G UW<\/a><\/div><\/li>
- Samsung Galaxy A36 5G<\/a><\/div><\/li>
- Samsung Galaxy A37 5G<\/a><\/div><\/li>
- Samsung Galaxy A42 5G<\/a><\/div><\/li>
- Samsung Galaxy A50<\/a><\/div><\/li>
- Samsung Galaxy A51<\/a><\/div><\/li>
- Samsung Galaxy A51 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy A53 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy A54 5G<\/a><\/div><\/li>
- Samsung Galaxy A71 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy Note8<\/a><\/div><\/li>
- Samsung Galaxy Note9<\/a><\/div><\/li>
- Samsung Galaxy Note10<\/a><\/div><\/li>
- Samsung Galaxy Note20 5GÂ \/ Galaxy Note20 Ultra 5G<\/a><\/div><\/li>
- Samsung Galaxy S7 \/ S7 edge<\/a><\/div><\/li>
- Samsung Galaxy S8 \/ S8+<\/a><\/div><\/li>
- Samsung Galaxy S9 \/ S9+<\/a><\/div><\/li>
- Samsung Galaxy S10e \/ S10 \/ S10+<\/a><\/div><\/li>
- Samsung Galaxy S10 5G<\/a><\/div><\/li>
- Samsung Galaxy S20+ 5GÂ \/ S20 Ultra 5G<\/a><\/div><\/li>
- Samsung Galaxy S20 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy S20 FE 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy S21 5G <\/a><\/div><\/li>
- Samsung Galaxy S21+ 5G <\/a><\/div><\/li>
- Samsung Galaxy S21 FE 5G<\/a><\/div><\/li>
- Samsung Galaxy S21 Ultra 5G<\/a><\/div><\/li>
- Samsung Galaxy S22 \/ Galaxy S22+ \/ Galaxy S22 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S23 \/ Galaxy S23+ \/ Galaxy S23 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S23 FE<\/a><\/div><\/li>
- Samsung Galaxy S24 \/ Galaxy S24+ \/ Galaxy S24 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S24 FE<\/a><\/div><\/li>
- Samsung Galaxy S25 \/ S25+ \/ S25 Edge \/ S25 Ultra<\/a><\/div><\/li>
- Samsung Galaxy S25 FE<\/a><\/div><\/li>
- Samsung Galaxy S26 \/ S26+ \/ S26 Ultra<\/a><\/div><\/li>
- Samsung Galaxy Z Flip3 5G<\/a><\/div><\/li>
- Samsung Galaxy Z Flip4<\/a><\/div><\/li>
- Samsung Galaxy Z Flip5<\/a><\/div><\/li>
- Samsung Galaxy Z Flip6<\/a><\/div><\/li>
- Samsung Galaxy Z Flip7<\/a><\/div><\/li>
- Samsung Galaxy Z Fold2 5GÂ UW<\/a><\/div><\/li>
- Samsung Galaxy Z Fold3 5G<\/a><\/div><\/li>
- Samsung Galaxy Z Fold4<\/a><\/div><\/li>
- Samsung Galaxy Z Fold5<\/a><\/div><\/li>
- Samsung Galaxy Z Fold6<\/a><\/div><\/li>
- Shutdown Prevention is automatically activated when a screen lock option (e.g., PIN, pattern, password, fingerprint, etc.) has been set up.Screen lock options vary by device.<\/div><\/div><\/div><\/li>Allows for extended device tracking via Samsung\x27s SmartThings Find website<\/a> or the Find My Device website<\/a> (formerly Android Device Manager).For more info, refer to Remotely Locate Device \u002D Find My Device \u002D Android<\/a> or Find My Mobile \u002D Samsung<\/a>.<\/div><\/div> <\/div><\/div><\/div><\/li>The device won\x27t power off until the chosen security method (PIN, password, pattern or fingerprint) is correctly entered or the battery has fully depleted.<\/div><\/li>If your screen lock option is forgotten, the screen can only be unlocked by performing an Untrusted Reset (reset with the device powered off) after the battery has fully depleted. Google™<\/span> sign\u002Din credentials are required to complete an Untrusted Reset.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>Smartphones<\/div><\/h2>
- To perform an Untrusted Reset for your smartphone after the battery has fully depleted, click on the applicable link below:<\/div><\/span>
- Samsung Galaxy A01<\/a><\/div><\/li>Samsung Galaxy A02s<\/a><\/div><\/li>Samsung Galaxy A03s<\/a><\/div><\/li>Samsung Galaxy A10e<\/a><\/div><\/li>Samsung Galaxy A12<\/a><\/div><\/li>Samsung Galaxy A13<\/a><\/div><\/li>Samsung Galaxy A14 5G<\/a><\/div><\/li>Samsung Galaxy A15 5G<\/a><\/div><\/li>Samsung Galaxy A16 5G<\/a><\/div><\/li>Samsung Galaxy A17 5G<\/a><\/div><\/li>Samsung Galaxy A20<\/a><\/div><\/li>Samsung Galaxy A23 5G UW<\/a><\/div><\/li>Samsung Galaxy A36 5G<\/a><\/div><\/li>Samsung Galaxy A37 5G<\/a><\/div><\/li>Samsung Galaxy A42 5G<\/a><\/div><\/li>Samsung Galaxy A50<\/a><\/div><\/li>Samsung Galaxy A51<\/a><\/div><\/li>Samsung Galaxy A51 5G UW<\/a><\/div><\/li>Samsung Galaxy A53 5G UW<\/a><\/div><\/li>Samsung Galaxy A54 5G<\/a><\/div><\/li>Samsung Galaxy A71 5G UW<\/a><\/div><\/li>Samsung Galaxy Note8<\/a><\/div><\/li>Samsung Galaxy Note9<\/a><\/div><\/li>Samsung Galaxy Note10<\/a><\/div><\/li>Samsung Galaxy Note20 5G \/ Galaxy Note20 Ultra 5G<\/a><\/div><\/li>Samsung Galaxy S7 \/ S7 edge<\/a><\/div><\/li>Samsung Galaxy S8 \/ S8+<\/a><\/div><\/li>Samsung Galaxy S9 \/ S9+<\/a><\/div><\/li>Samsung Galaxy S10e \/ S10 \/ S10+<\/a><\/div><\/li>Samsung Galaxy S10 5G<\/a><\/div><\/li>Samsung Galaxy S20+ 5G \/ S20 Ultra 5G<\/a><\/div><\/li>Samsung Galaxy S20 5G UW<\/a><\/div><\/li>Samsung Galaxy S20 FE 5G UW<\/a><\/div><\/li>Samsung Galaxy S21 5G <\/a><\/div><\/li>Samsung Galaxy S21+ 5G <\/a><\/div><\/li>Samsung Galaxy S21 FE 5G<\/a><\/div><\/li>Samsung Galaxy S21 Ultra 5G<\/a><\/div><\/li>Samsung Galaxy S22 \/ Galaxy S22+ \/ Galaxy S22 Ultra<\/a><\/div><\/li>Samsung Galaxy S23 \/ Galaxy S23+ \/ Galaxy S23 Ultra<\/a><\/div><\/li>Samsung Galaxy S23 FE<\/a><\/div><\/li>Samsung Galaxy S24 \/ Galaxy S24+ \/ Galaxy S24 Ultra<\/a><\/div><\/li>Samsung Galaxy S24 FE<\/a><\/div><\/li>Samsung Galaxy S25 \/ S25+ \/ S25 Edge \/ S25 Ultra<\/a><\/div><\/li>Samsung Galaxy S25 FE<\/a><\/div><\/li>Samsung Galaxy S26 \/ S26+ \/ S26 Ultra<\/a><\/div><\/li>Samsung Galaxy Z Flip3 5G<\/a><\/div><\/li>Samsung Galaxy Z Flip4<\/a><\/div><\/li>Samsung Galaxy Z Flip5<\/a><\/div><\/li>Samsung Galaxy Z Flip6<\/a><\/div><\/li>Samsung Galaxy Z Flip7<\/a><\/div><\/li>Samsung Galaxy Z Fold2 5G UW<\/a><\/div><\/li>Samsung Galaxy Z Fold3 5G<\/a><\/div><\/li>Samsung Galaxy Z Fold4<\/a><\/div><\/li>Samsung Galaxy Z Fold5<\/a><\/div><\/li>Samsung Galaxy Z Fold6<\/a><\/div><\/li>