One Talk Portal <\/div><\/span> Edit Group<\/div><\/h1>

Edit a user group within the One Talk admin portal to modify technical settings for an existing group, including extension length and the group dialing prefix, which is necessary for dialing across different groups.<\/div><\/div>

Before you begin<\/div><\/h2>

Changing the extension length automatically modifies all existing group extensions to use the last number of digits of the phone number.<\/div><\/div>

Dialing within the group doesn\x27t use the dialing prefix; it is only used when dialing across groups.<\/div><\/div>

Extensions, including Virtual On\u002DNetwork extensions, can\x27t be duplicated across groups unless you assign a group dialing prefix to those groups.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

Steps<\/div><\/h2>

Sign in to My Business<\/a>.<\/div><\/span><\/div><\/li>
Click
Manage Account<\/div><\/span> from the top navigation bar.<\/div><\/span><\/div><\/li>
From the Product Portals section, click
One Talk<\/div><\/span>.<\/div><\/span><\/div><\/li>
From the \x27I want to\x27 section, click
Manage all groups<\/div><\/span>.<\/div><\/span><\/div><\/li>
Click the
Edit icon<\/div><\/span> next to the applicable group.<\/div><\/span><\/div><\/li>
Edit the group name, time zone, extension length (2 to 6 digits) and group dialing prefix (2 to 6 digits) then click
Save<\/div><\/span>.<\/div><\/span><\/div><\/li><\/div><\/ol><\/div> <\/div>
<\/div>
Create Group \/ Bulk Groups<\/div><\/span><\/a>
Delete Group<\/div><\/span><\/a>
Move Users Between Groups<\/div><\/span><\/a><\/div> <\/div>