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One Talk
Check for Physical Damage

2026-04-26 16:28:01.552
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One Talk <\/div><\/span> Check for Physical Damage<\/div><\/h1>
These examples help you identify physical or liquid damage that could affect the performance of your One Talk device.<\/div><\/div>

Liquid or Corrosion Damage<\/div><\/h2>
To identify whether your device has liquid damage, check for:
  • corrosion, discoloration, or oxdation on the power \/ network \/ peripheral ports.<\/div><\/li>
  • moisture under the display screen.<\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

    Damaged Ports<\/div><\/h2>
    View the following ports using a bright light and magnifier if possible:
    • Headset<\/div><\/li>
    • Handset<\/div><\/li>
    • Wireless headset adapter (if equipped)<\/div><\/li>
    • Ethernet<\/div><\/li>
    • Power<\/div><\/li>
    • USB peripheral (if equipped)<\/div><\/li>
    • PC port<\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

      Display Issues<\/div><\/h2>
      Examples of screen damage include but aren\x27t limited to:
      • Bleeding display<\/div><\/li>
      • Cracks<\/div><\/li>
      • Excessive scratches<\/div><\/li>
      • Warping<\/div><\/li>
      • Punctures<\/div><\/li>
      • Separation
        Examples of separation include but are not limited to panels or housing separating from device frame.<\/div><\/div> <\/div><\/div><\/div><\/li>
      • Lines
        Solid line(s) present across the screen.<\/div><\/div> <\/div><\/div><\/div><\/li>
      • Pixel Deformities
        Caused by physical impact to screen or device.<\/div><\/div> <\/div><\/div><\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

        Missing or Damaged Physical Buttons<\/div><\/h2>
        Examples of physical button issues include but aren\x27t limited to:
        • Missing physical buttons<\/div><\/li>
        • Buttons are stuck (won\x27t depress)<\/div><\/li>
        • Buttons are loose<\/div><\/li>
        • Excessive force<\/div><\/li>
        • Tampering<\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);