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Care Smart
View Fall Detection History via Apple Watch

2026-06-15 11:48:40.655
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Care Smart <\/div><\/span> View Fall Detection History via Apple Watch<\/div><\/h1>
Managing Fall Detection events in the Care Smart app lets you review and respond to alerts, ensuring the safety of your family member by monitoring their Apple Watch®<\/span>.<\/div><\/div>

Before you begin<\/div><\/h2>
Review this Apple support article on Fall Detection<\/a> for more info and to make sure it\x27s turned on.<\/div><\/div>
Apple Watch automatically calls 911 if it detects a hard fall and there\x27s no response within 60 seconds.<\/div><\/div>
After the emergency event occurs, notifications are sent to the Trusted Contact.<\/div><\/div>
Get Help\u002DProfessional Monitoring:
  • A Get Help agent calls the Apple Watch and stays on the line with the watch wearer as long as necessary.<\/div><\/li>
  • The agent can conference a Caregiver into the call if asked.<\/div><\/li>
  • is logged in the Fall Detection History Tab.<\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>

    Steps<\/div><\/h2>
    1. Open the
      Care Smart app<\/div><\/span> on the Smartphone.<\/div><\/span><\/div><\/li>
    2. Tap
      Profile<\/div><\/span>.<\/div><\/span><\/div><\/li>
    3. Tap
      Watch wearer profiles<\/div><\/span>.<\/div><\/span><\/div><\/li>
    4. Tap
      Get Help history<\/div><\/span>.<\/div><\/span>
      Fall Detection alerts are also located in the notifications section of the Care Smart app Dashboard in the upper right.<\/div><\/div> <\/div><\/div><\/div><\/li>
    5. If necessary, tap the Fall Detection event then tap
      Start group chat<\/div><\/span>.<\/div><\/span>
      This option starts a group chat with all Trust Circle members.<\/div><\/div>
      Group Chat feature isn\x27t included in Get Help\u002DProfessional Monitoring Service and only available for Get Help \u002D Caregiver Alert.<\/div><\/div> <\/div><\/div><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);