Samsung Galaxy Z Fold4 <\/div><\/span> Check for Physical Damage<\/div><\/h1> These examples help you identify physical or liquid damage that could affect the performance of your Galaxy Z Fold4.<\/div><\/div> Before you begin<\/div><\/h2> Prepaid service customers<\/div><\/b>: Visit a ɧ»¢ÊÓƵ store<\/a> to order warranty replacements. Orders for prepaid warranty issues can\x27t be processed via Customer Service.<\/div><\/div> Standard service customers<\/div><\/b>: If you need to replace your device under warranty and the device has unreasonable wear and tear or any of the following, you could be assessed a damaged device fee<\/a>.<\/div><\/div> Samsung offers, at no charge, a one\u002Dtime reapplication of a factory Protective Film (screen protector) within 1 year of the date of purchase. Refer to Galaxy Z Series Screen Protector Replacement<\/a> for more info.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div> Liquid or Corrosion Evidence<\/div><\/h2> - To identify if your device has water damage, check for:<\/div><\/span>
- corrosion, discoloration, or oxidation on the charging port or SIM tray.<\/div><\/li>
- moisture under the display screen.<\/div><\/li>
- Liquid Detection Indicator (LDI) \/ Liquid Contact Indicator (LCI) is activated. Samsung uses a white field that turns pink or red to indicate a device that has had no liquid contact. When the indicator comes in contact with liquid, the field marks become pink or red smudge marks across the white field.<\/div><\/div>
Samsung Galaxy Z Fold4 <\/div><\/span> Check for Physical Damage<\/div><\/h1>
These examples help you identify physical or liquid damage that could affect the performance of your Galaxy Z Fold4.<\/div><\/div>
Before you begin<\/div><\/h2> Prepaid service customers<\/div><\/b>: Visit a ɧ»¢ÊÓƵ store<\/a> to order warranty replacements. Orders for prepaid warranty issues can\x27t be processed via Customer Service.<\/div><\/div> Standard service customers<\/div><\/b>: If you need to replace your device under warranty and the device has unreasonable wear and tear or any of the following, you could be assessed a damaged device fee<\/a>.<\/div><\/div> Samsung offers, at no charge, a one\u002Dtime reapplication of a factory Protective Film (screen protector) within 1 year of the date of purchase. Refer to Galaxy Z Series Screen Protector Replacement<\/a> for more info.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div> Liquid or Corrosion Evidence<\/div><\/h2> - To identify if your device has water damage, check for:<\/div><\/span>
- corrosion, discoloration, or oxidation on the charging port or SIM tray.<\/div><\/li>
- moisture under the display screen.<\/div><\/li>
- Liquid Detection Indicator (LDI) \/ Liquid Contact Indicator (LCI) is activated. Samsung uses a white field that turns pink or red to indicate a device that has had no liquid contact. When the indicator comes in contact with liquid, the field marks become pink or red smudge marks across the white field.<\/div><\/div>
Prepaid service customers<\/div><\/b>: Visit a ɧ»¢ÊÓƵ store<\/a> to order warranty replacements. Orders for prepaid warranty issues can\x27t be processed via Customer Service.<\/div><\/div>
Standard service customers<\/div><\/b>: If you need to replace your device under warranty and the device has unreasonable wear and tear or any of the following, you could be assessed a damaged device fee<\/a>.<\/div><\/div>
Samsung offers, at no charge, a one\u002Dtime reapplication of a factory Protective Film (screen protector) within 1 year of the date of purchase. Refer to Galaxy Z Series Screen Protector Replacement<\/a> for more info.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>
Liquid or Corrosion Evidence<\/div><\/h2> - To identify if your device has water damage, check for:<\/div><\/span>
- corrosion, discoloration, or oxidation on the charging port or SIM tray.<\/div><\/li>
- moisture under the display screen.<\/div><\/li>
- Liquid Detection Indicator (LDI) \/ Liquid Contact Indicator (LCI) is activated. Samsung uses a white field that turns pink or red to indicate a device that has had no liquid contact. When the indicator comes in contact with liquid, the field marks become pink or red smudge marks across the white field.<\/div><\/div>
- To identify if your device has water damage, check for:<\/div><\/span>
- corrosion, discoloration, or oxidation on the charging port or SIM tray.<\/div><\/li>moisture under the display screen.<\/div><\/li>Liquid Detection Indicator (LDI) \/ Liquid Contact Indicator (LCI) is activated.Samsung uses a white field that turns pink or red to indicate a device that has had no liquid contact. When the indicator comes in contact with liquid, the field marks become pink or red smudge marks across the white field.<\/div><\/div>