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Samsung Galaxy S24 / S24+ / S24 Ultra
Factory Data Reset (Powered Off)

2026-05-14 16:57:36.92
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Samsung Galaxy S24 \/ S24+ \/ S24 Ultra <\/div><\/span> Factory Data Reset (Powered Off)<\/div><\/h1>
Reset your Galaxy S24 \/ S24+ \/ S24 Ultra to factory settings as a final troubleshooting step. Use this method if your device is unresponsive or you can\x27t access the Settings menu.<\/div><\/div>

Before you begin<\/div><\/h2>
If the device is responsive and can be powered on, the preferred reset method<\/a> should be performed. <\/div><\/div>
Perform a factory data reset only if necessary as it removes your Google™<\/span> account and all data including system data, app data and media.<\/div><\/div>
For devices with Android™ Device Protection<\/a> turned on, its essential that Google sign\u002Din credentials are known before completing a factory reset with the device powered off. If credentials are unknown, do one of the following: