moto g play \u002D 2026 <\/div><\/span> Check for Physical Damage<\/div><\/h1> These examples help you identify physical or liquid damage that could affect the performance of your moto g play \u002D 2026.<\/div><\/div> Before you begin<\/div><\/h2> Prepaid service customers<\/div><\/b>: Visit a ɧ»¢ÊÓƵ store<\/a> to order warranty replacements. Orders for prepaid warranty issues can\x27t be processed via Customer Service.<\/div><\/div> Standard service customers<\/div><\/b>: If you need to replace your device under warranty and the device has unreasonable wear and tear or any of the following, you could be assessed a damaged device fee<\/a>.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div> Liquid or Corrosion Evidence<\/div><\/h2> To identify if your device has water damage, check for: - Corrosion, discoloration, or fuzzy growth on the charging or SIM ports.<\/div><\/li>
- Moisture under the display screen.<\/div><\/li>
- Liquid Detection Indicator (LDI) \/ Liquid Contact Indicator (LCI) is activated. Motorola uses a white field with pink or red \x22X\x22 marks to indicate a device that has had no liquid contact. When the indicator comes in contact with liquid, the \x22X\x22 marks become pink or red smudge marks across the white field.<\/div><\/div>
<\/div> The Liquid Damage Indicator (LDI) is located in the SIM card tray. Simply remove the tray to view the LDI.<\/div><\/div>
<\/div><\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div> Damaged Ports<\/div><\/h2> - View the following ports using a bright light and magnifier if possible:<\/div><\/span>
- USB \/ Charging: Examples of charging port damage include but are not limited to:
- Port is loose or wiggles<\/div><\/li>
- Bent<\/div><\/li>
- Corrosion<\/div><\/li><\/div><\/ul><\/div><\/li>
- SIM Tray<\/div><\/li><\/div><\/ul> <\/div><\/div><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>
Display Issues or Damaged Buttons \/ Camera<\/div><\/h2> Examples of screen damage \/ button issues include but are not limited to: - Display<\/div><\/b>: Examples of display issues include but are not limited to solid line(s) present across the screen, bleeding display, punctures, cracks or excessive scratches.<\/div><\/li>
- Separation<\/div><\/b>: Examples of separation include but are not limited to lens or housing separating from device frame.<\/div><\/li>
- Missing physical buttons<\/div><\/b>: Volume, Power \/ Side button missing or damaged.<\/div><\/li>
- Warping<\/div><\/b>: Device or screen won\x27t lay flat.<\/div><\/li>
- Pixel Deformities<\/div><\/b>: Caused by physical impact to the screen or device.<\/div><\/li>
- Camera<\/div><\/b>: Missing or cracked camera lens.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>
Hardware Modifications<\/div><\/h2> - A hardware modification is any physical change made to the device not performed by the manufacturer or an authorized agent of the manufacturer.<\/div><\/li>
- Most alterations of this type are cosmetic but involve opening the device case in a way that voids the manufacturer\x27s original warranty and is considered physical damage.<\/div><\/li>
- Hardware modifications include, but are not limited to:
- bezels or cases that involve opening the case and removing the original housing.<\/div><\/li>
- non\u002Dremovable back case detached.<\/div><\/li>
- device screens replaced.<\/div><\/li>
- aftermarket decorations affixed permanently to the device.<\/div><\/li><\/div><\/ul><\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>
Replacement Options<\/div><\/h2> If damage is found: - Physical damage that voids the warranty includes cracked external glass screens, broken hinges and dents from tampering, misuse or falls. For this kind of damage, Motorola may offer a like\u002Dnew replacement for a fee. If you have a Moto Care Accident Protection plan, the fee is reduced to a smaller deductible. See the Motorola repair FAQ page<\/a> for more info.<\/div><\/li>
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moto g play \u002D 2026 <\/div><\/span> Check for Physical Damage<\/div><\/h1>
These examples help you identify physical or liquid damage that could affect the performance of your moto g play \u002D 2026.<\/div><\/div>
Before you begin<\/div><\/h2> Prepaid service customers<\/div><\/b>: Visit a ɧ»¢ÊÓƵ store<\/a> to order warranty replacements. Orders for prepaid warranty issues can\x27t be processed via Customer Service.<\/div><\/div> Standard service customers<\/div><\/b>: If you need to replace your device under warranty and the device has unreasonable wear and tear or any of the following, you could be assessed a damaged device fee<\/a>.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div> Liquid or Corrosion Evidence<\/div><\/h2> To identify if your device has water damage, check for: - Corrosion, discoloration, or fuzzy growth on the charging or SIM ports.<\/div><\/li>
- Moisture under the display screen.<\/div><\/li>
- Liquid Detection Indicator (LDI) \/ Liquid Contact Indicator (LCI) is activated. Motorola uses a white field with pink or red \x22X\x22 marks to indicate a device that has had no liquid contact. When the indicator comes in contact with liquid, the \x22X\x22 marks become pink or red smudge marks across the white field.<\/div><\/div><\/div> The Liquid Damage Indicator (LDI) is located in the SIM card tray. Simply remove the tray to view the LDI.<\/div><\/div><\/div><\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>
Damaged Ports<\/div><\/h2> - View the following ports using a bright light and magnifier if possible:<\/div><\/span>
- USB \/ Charging: Examples of charging port damage include but are not limited to:
- Port is loose or wiggles<\/div><\/li>
- Bent<\/div><\/li>
- Corrosion<\/div><\/li><\/div><\/ul><\/div><\/li>
- SIM Tray<\/div><\/li><\/div><\/ul> <\/div><\/div><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>
Display Issues or Damaged Buttons \/ Camera<\/div><\/h2> Examples of screen damage \/ button issues include but are not limited to: - Display<\/div><\/b>: Examples of display issues include but are not limited to solid line(s) present across the screen, bleeding display, punctures, cracks or excessive scratches.<\/div><\/li>
- Separation<\/div><\/b>: Examples of separation include but are not limited to lens or housing separating from device frame.<\/div><\/li>
- Missing physical buttons<\/div><\/b>: Volume, Power \/ Side button missing or damaged.<\/div><\/li>
- Warping<\/div><\/b>: Device or screen won\x27t lay flat.<\/div><\/li>
- Pixel Deformities<\/div><\/b>: Caused by physical impact to the screen or device.<\/div><\/li>
- Camera<\/div><\/b>: Missing or cracked camera lens.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>
Hardware Modifications<\/div><\/h2> - A hardware modification is any physical change made to the device not performed by the manufacturer or an authorized agent of the manufacturer.<\/div><\/li>
- Most alterations of this type are cosmetic but involve opening the device case in a way that voids the manufacturer\x27s original warranty and is considered physical damage.<\/div><\/li>
- Hardware modifications include, but are not limited to:
- bezels or cases that involve opening the case and removing the original housing.<\/div><\/li>
- non\u002Dremovable back case detached.<\/div><\/li>
- device screens replaced.<\/div><\/li>
- aftermarket decorations affixed permanently to the device.<\/div><\/li><\/div><\/ul><\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>
Replacement Options<\/div><\/h2> If damage is found: - Physical damage that voids the warranty includes cracked external glass screens, broken hinges and dents from tampering, misuse or falls. For this kind of damage, Motorola may offer a like\u002Dnew replacement for a fee. If you have a Moto Care Accident Protection plan, the fee is reduced to a smaller deductible. See the Motorola repair FAQ page<\/a> for more info.<\/div><\/li>
-
Prepaid service customers<\/div><\/b>: Visit a ɧ»¢ÊÓƵ store<\/a> to order warranty replacements. Orders for prepaid warranty issues can\x27t be processed via Customer Service.<\/div><\/div>
Standard service customers<\/div><\/b>: If you need to replace your device under warranty and the device has unreasonable wear and tear or any of the following, you could be assessed a damaged device fee<\/a>.<\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>
Liquid or Corrosion Evidence<\/div><\/h2> To identify if your device has water damage, check for: - Corrosion, discoloration, or fuzzy growth on the charging or SIM ports.<\/div><\/li>
- Moisture under the display screen.<\/div><\/li>
- Liquid Detection Indicator (LDI) \/ Liquid Contact Indicator (LCI) is activated. Motorola uses a white field with pink or red \x22X\x22 marks to indicate a device that has had no liquid contact. When the indicator comes in contact with liquid, the \x22X\x22 marks become pink or red smudge marks across the white field.<\/div><\/div><\/div> The Liquid Damage Indicator (LDI) is located in the SIM card tray. Simply remove the tray to view the LDI.<\/div><\/div><\/div><\/div><\/li><\/div><\/ul><\/div><\/div> <\/div><\/section><\/div> <\/div> <\/div>
Damaged Ports<\/div><\/h2> - View the following ports using a bright light and magnifier if possible:<\/div><\/span>
- USB \/ Charging: Examples of charging port damage include but are not limited to:
- Port is loose or wiggles<\/div><\/li>
- Bent<\/div><\/li>
- Corrosion<\/div><\/li><\/div><\/ul><\/div><\/li>
- SIM Tray<\/div><\/li><\/div><\/ul> <\/div><\/div><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>
Display Issues or Damaged Buttons \/ Camera<\/div><\/h2> Examples of screen damage \/ button issues include but are not limited to: - Display<\/div><\/b>: Examples of display issues include but are not limited to solid line(s) present across the screen, bleeding display, punctures, cracks or excessive scratches.<\/div><\/li>
- Separation<\/div><\/b>: Examples of separation include but are not limited to lens or housing separating from device frame.<\/div><\/li>
- Missing physical buttons<\/div><\/b>: Volume, Power \/ Side button missing or damaged.<\/div><\/li>
- Warping<\/div><\/b>: Device or screen won\x27t lay flat.<\/div><\/li>
- Pixel Deformities<\/div><\/b>: Caused by physical impact to the screen or device.<\/div><\/li>
- Camera<\/div><\/b>: Missing or cracked camera lens.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>
Hardware Modifications<\/div><\/h2> - A hardware modification is any physical change made to the device not performed by the manufacturer or an authorized agent of the manufacturer.<\/div><\/li>
- Most alterations of this type are cosmetic but involve opening the device case in a way that voids the manufacturer\x27s original warranty and is considered physical damage.<\/div><\/li>
- Hardware modifications include, but are not limited to:
- bezels or cases that involve opening the case and removing the original housing.<\/div><\/li>
- non\u002Dremovable back case detached.<\/div><\/li>
- device screens replaced.<\/div><\/li>
- aftermarket decorations affixed permanently to the device.<\/div><\/li><\/div><\/ul><\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>
Replacement Options<\/div><\/h2> If damage is found: - Physical damage that voids the warranty includes cracked external glass screens, broken hinges and dents from tampering, misuse or falls. For this kind of damage, Motorola may offer a like\u002Dnew replacement for a fee. If you have a Moto Care Accident Protection plan, the fee is reduced to a smaller deductible. See the Motorola repair FAQ page<\/a> for more info.<\/div><\/li>
-
To identify if your device has water damage, check for:
- Corrosion, discoloration, or fuzzy growth on the charging or SIM ports.<\/div><\/li>Moisture under the display screen.<\/div><\/li>Liquid Detection Indicator (LDI) \/ Liquid Contact Indicator (LCI) is activated.Motorola uses a white field with pink or red \x22X\x22 marks to indicate a device that has had no liquid contact. When the indicator comes in contact with liquid, the \x22X\x22 marks become pink or red smudge marks across the white field.<\/div><\/div>The Liquid Damage Indicator (LDI) is located in the SIM card tray. Simply remove the tray to view the LDI.<\/div><\/div>Damaged Ports<\/div><\/h2>
- View the following ports using a bright light and magnifier if possible:<\/div><\/span>
- USB \/ Charging: Examples of charging port damage include but are not limited to:
- Port is loose or wiggles<\/div><\/li>Bent<\/div><\/li>Corrosion<\/div><\/li><\/div><\/ul><\/div><\/li>SIM Tray<\/div><\/li><\/div><\/ul> <\/div><\/div><\/div><\/li><\/div><\/ol><\/div> <\/div> <\/div> <\/div>Display Issues or Damaged Buttons \/ Camera<\/div><\/h2>Examples of screen damage \/ button issues include but are not limited to:
- Display<\/div><\/b>: Examples of display issues include but are not limited to solid line(s) present across the screen, bleeding display, punctures, cracks or excessive scratches.<\/div><\/li>Separation<\/div><\/b>: Examples of separation include but are not limited to lens or housing separating from device frame.<\/div><\/li>Missing physical buttons<\/div><\/b>: Volume, Power \/ Side button missing or damaged.<\/div><\/li>Warping<\/div><\/b>: Device or screen won\x27t lay flat.<\/div><\/li>Pixel Deformities<\/div><\/b>: Caused by physical impact to the screen or device.<\/div><\/li>Camera<\/div><\/b>: Missing or cracked camera lens.<\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>Hardware Modifications<\/div><\/h2>
- A hardware modification is any physical change made to the device not performed by the manufacturer or an authorized agent of the manufacturer.<\/div><\/li>Most alterations of this type are cosmetic but involve opening the device case in a way that voids the manufacturer\x27s original warranty and is considered physical damage.<\/div><\/li>Hardware modifications include, but are not limited to:
- bezels or cases that involve opening the case and removing the original housing.<\/div><\/li>non\u002Dremovable back case detached.<\/div><\/li>device screens replaced.<\/div><\/li>aftermarket decorations affixed permanently to the device.<\/div><\/li><\/div><\/ul><\/div><\/li><\/div><\/ul> <\/div><\/section><\/div> <\/div> <\/div>Replacement Options<\/div><\/h2>If damage is found:
- Physical damage that voids the warranty includes cracked external glass screens, broken hinges and dents from tampering, misuse or falls. For this kind of damage, Motorola may offer a like\u002Dnew replacement for a fee. If you have a Moto Care Accident Protection plan, the fee is reduced to a smaller deductible. See the Motorola repair FAQ page<\/a> for more info.<\/div><\/li>