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Configure the Email Client to Leave Messages on Server after Retrieval

2026-05-06 18:13:24.516
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Configure the Email Client to Leave Messages on Server after Retrieval<\/div><\/h1>
View this info on leaving email messages on the server after retrieval.<\/div><\/div>
This may correct issues if you\x27re receiving emails to your computer\/PC but not your device.<\/div><\/div>
  • When an email account is set up on an email client (i.e. Microsoft®<\/span> Outlook), the email is downloaded off the server and into the email client.<\/div><\/li>
  • Many email clients have an option that leaves a copy of the email on the server.
    • This option allows the email to be downloaded to the email client and leaves a copy on the mail server so that email can also be viewed on webmail interfaces and mobile devices.<\/div><\/li>
    • This option needs to be configured manually.<\/div><\/li><\/div><\/ul><\/div><\/li><\/div><\/ul><\/div><\/div>
      Engage your IT \/ Exchange admin or email provider to configure the email client to leave messages on the server.<\/div><\/div> <\/div><\/section><\/div> <\/article> <\/body>\n<\/html>'; var parsedkb = $($.parseHTML(htmlString)); $('#kbArticleNew').html(parsedkb);