These are messages related to ɧ»¢ÊÓƵ service and support for mobile and/or 5G/4G LTE Home Internet services. The frequency of messages will vary based on your ɧ»¢ÊÓƵ service and support needs.
For example:
If you are changing your wireless voice service to ɧ»¢ÊÓƵ, you will receive order status information from the short code, 899010, until your number is activated on the ɧ»¢ÊÓƵ Network. Once you activate on our network you will receive our standard wireless service and support messages, from a different short code, and will be able to manage your notification preferences through our preference center.
OR
If you are a 5G/4G LTE Home Internet customer, you will receive service and support related text messages to your non-ɧ»¢ÊÓƵ Wireless mobile number while you are a customer.
| Session Status |
|---|
|
Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
- What are ɧ»¢ÊÓƵ Service and Support Text/SMS Messages?
- How do I sign up for ɧ»¢ÊÓƵ Service and Support Text/SMS Messages?
- Is it free?
- What if I don't want to receive any additional messages from the short code 899010?
- What are the Participating Carriers?
- Disclaimer
- Privacy Policy
- California Privacy Notice
Page contents
✖
ɧ»¢ÊÓƵ Service and Support Text/SMS Messages for Non-ɧ»¢ÊÓƵ Wireless Customers - Terms and Conditions
What are ɧ»¢ÊÓƵ Service and Support Text/SMS Messages?
What if I don't want to receive any additional messages from the short code 899010?
If you wish to stop receiving any ɧ»¢ÊÓƵ Service and Support messages to your non ɧ»¢ÊÓƵ Wireless mobile number, simply text "Stop" to the short code 899010. It may take up to 10 business days for your preference change to take effect.
Commands
Stop: At any time you can text "Stop" to the short code 899010. This will prevent you from receiving any future ɧ»¢ÊÓƵ Service and Support messages to your non-ɧ»¢ÊÓƵ Wireless mobile number. After doing so you will receive a confirmation message that you have successfully opted out.
Help: At any time you can text "Help" to the short code 899010. Texting Help will return the following message: For more information on Services & Support related messages, or for assistance contact us at
What are the Participating Carriers?
AT&T, ɧ»¢ÊÓƵ-Alltel, T-Mobile®, Sprint, U.S. Cellular, MetroPCS, Virgin Mobile, Cricket, nTelos, Cellcom, C Spire Wireless (Cellsouth), Cincinnati Bell - Now VZWcustomers, Carolina West Wireless, Appalachian Wireless, Chariton Valley Cellular, Coral Wireless, Cross (dba Sprocket), DTC Wireless, Duet IP, EpicTouch, Leaco, Mosaic, Nemont/Sagebrush, Peoples Wireless, Pine Cellular, Pioneer, Revol Wireless, Rina - Custer, Rina- All West, Rina- Cambridge Telecom Coop, Rina- Eagle Valley Comm, Rina- Farmers Mutual Telephone Co, Rina- Nucla Nutria Telephone Co, Rina- Silver Star, Rina- South Central Comm, Rina- Syringa, Rina- UBET, RinaManti, United Wireless, Aio Wireless, ACS Wireless, Bluegrass Cellular, Cellone Nation, Cellular One of East Central Illinois, Chat Mobility, Element Mobile, Flat Wireless, LLC, GCI Communications, Golden State Cellular, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, iWireless, Nex-Tech Wireless, Northwest Missouri Cellular, Panhandle Telecommunications, Plateau Wireless, SouthernLINC Wireless; SouthernLINC Communications, SRT Wireless; SRT Communications,Thumb Cellular, Viaero Wireless, West Central Wireless (WCC)