Q: Who issues the ɧ����Ƶ Visa Card?

Synchrony Bank issues your credit card and manages your ɧ����Ƶ Visa Signature Card's account and billing. Synchrony (NYSE: SYF) is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. More information can be found at www.synchrony.com and through Twitter: @Synchrony.

Q: Can I use my ɧ����Ƶ Visa Card right away if I'm approved?

Yes, if you're instantly approved at a ɧ����Ƶ operated store or ɧ����Ƶ website, you can use your new ɧ����Ƶ Visa Card right away in the following ways: At the time of credit card approval, your new card will be automatically added to your ɧ����Ƶ wireless account or ɧ����Ƶ Fios as your preferred method of payment for that day's purchase and future purchases at ɧ����Ƶ operated stores or at ɧ����Ƶ online. You will be able to select another form of payment on a per-transaction basis at the point of sale. When making a ɧ����Ƶ purchase, choose ɧ����Ƶ Visa Card as your payment method. You should set your ɧ����Ƶ Visa Card as your preferred payment method in My ɧ����Ƶ on our website or the My ɧ����Ƶ app to make sure you earn 4% in rewards on ɧ����Ƶ purchases. If you're also a ɧ����Ƶ wirelss or ɧ����Ƶ Fios customer, you can manually add the credit card to your Fios account as a preferred payment method. Yes, if you're instantly approved at an exclusive ɧ����Ƶ Authorized Retailer you can use your ɧ����Ƶ Visa Card in the following ways: At the time of credit approval, you can use a Temporary Shopping Pass displayed on your device's screen immediately. Or, print your Temporary Shopping Pass from the email sent from Synchrony Bank. Simultaneously, your permanent card will be saved to your payment wallet which can be used at ɧ����Ƶ owned and operated stores, although you won’t be able to use it at ɧ����Ƶ Authorized Retailers as they do not have access to your payment wallet. You cannot use your ɧ����Ƶ Visa Card anywhere other than described above until you receive your permanent card from Synchrony Bank, which should arrive in 7-10 days. Please make sure you activate your ɧ����Ƶ Visa Card upon arrival.

Question 1

How can I qualify for promotions when I use my ɧ����Ƶ Visa Card?

Accepted Answer

From time to time ɧ����Ƶ and Synchrony Bank may offer limited-time promotions when you use your ɧ����Ƶ Visa Card. Promotions may include ɧ����Ƶ Dollars as a reward benefit of the promotion and/or the use of ɧ����Ƶ Dollars towards your purchase. Make sure to sign in to your My ɧ����Ƶ account to see available promotions when you shop. You can also go to the ɧ����Ƶ Visa Card dashboard to view exclusive card holder promotions. ɧ����Ƶ reserves the right to discontinue or alter the terms of any promo at any time. Device Financing Offer for ɧ����Ƶ Visa Card: ɧ����Ƶ Visa Card holders get interest-free financing with 36 equal monthly payments on eligible device purchases with active phone line(s) made with the ɧ����Ƶ Visa Card. If you are a ɧ����Ƶ wireless customer and don't already have a ɧ����Ƶ Visa Card, here's how to apply: On ɧ����Ƶ.com, follow the steps to add a device(s) to your cart. Select ɧ����Ƶ Visa Card as your form of payment. Follow the steps to open a ɧ����Ƶ Visa Card account.1 If approved, select ɧ����Ƶ Visa Card as the payment method on your device purchase to receive the device financing offer.2 Take the required equal monthly payments over 36 months. 1Application required: Subject to credit approval. To apply, must be a ɧ����Ƶ wireless Account Owner or Account Manager on an account with up to 12 phone lines max, depending on plan. 2Device Finance Offer.Device purchase(s) must be on one receipt and charged on your ɧ����Ƶ Visa Card. Must have a ɧ����Ƶ wireless account associated with your ɧ����Ƶ Visa Card. Each device purchase must include an active ɧ����Ƶ line. No interest will be charged, and equal monthly payments are required on promo purchase balance, including related debt cancellation fees, until it is paid in full. The payments equal the initial total promo purchase amount (including taxes and delivery) divided by the number of months in the promo period, rounded down to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. Any estimated required monthly payments shown (which may include taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period (with an additional payment that may be required due to prior months’ rounding) if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. This promo’s equal monthly payment will not be increased to the minimum amount otherwise due on your account but may be included in or will be added to your minimum payment if you have other balances on your account. If your cart also includes other items, this promo only applies to the device purchase(s) plus applicable tax and delivery. On your credit card statement, each promo transaction will be displayed separately from each other and other purchases subject to regular credit card account terms. Regular account terms apply to non-promo purchases. New Accounts as of 1/1/25: ɧ����Ƶ Visa Signature® Card: Variable Purchase APRs are 22.99%, 27.99% or 33.99%. Variable Penalty APRs are 32.99%, 37.99% or 39.99%. Min Interest Charge $2. Variable Cash APRs are 27.24%, 32.24% or 38.24% and 5% Fee ($10 min). Variable Bal Trans APRs are 22.99%, 27.99% or 33.99% and 5% Fee ($5 min). Existing Card Holders: See your credit card agreement terms. Subject to credit approval. ɧ����Ƶ reserves the right to discontinue or alter the terms of this offer at any time. For more information on the ɧ����Ƶ Visa Card Device Finance Offer visit ɧ����Ƶ Visa Card. Accessory Finance Offer for ɧ����Ƶ Visa Card: ɧ����Ƶ Visa Card holders who are also wireless customers get interest-free financing with 12 equal monthly payments on accessory purchases, each totaling $100 or more (less ɧ����Ƶ Dollars or discounts) made with the ɧ����Ƶ Visa Card. If you are a ɧ����Ƶ wireless customer and don't already have a ɧ����Ƶ Visa Card, here's how to apply: Add accessory(s) totaling $100 or more to your cart. Open a ɧ����Ƶ Visa Card account during checkout.1 Once approved, select the accessory financing2 option at checkout. Use your ɧ����Ƶ Visa Card as the payment method and complete the transaction. Make the required equal monthly payments over 12 months. 1Application required: Subject to credit approval. To apply, must be a ɧ����Ƶ wireless Account Owner or Account Manager on an account with up to 12 phone lines max, depending on plan. 2Accessory Finance Promotion. Accessory purchases totaling $100 or more must be on one receipt and charged on your ɧ����Ƶ Visa Card. Must have a ɧ����Ƶ wireless account associated with your ɧ����Ƶ Visa Card. Use of ɧ����Ƶ Dollars or discounts may result in the qualifying purchase amount not being satisfied. No interest will be charged, and equal monthly payments are required on promo purchase balance, including related debt cancellation fees, until it is paid in full. The payments equal the initial total promo purchase amount (including taxes and delivery) divided by the number of months in the promo period, rounded down to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. Any estimated required monthly payments shown (which may include taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period (with an additional payment that may be required due to prior months’ rounding) if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. This promo's equal monthly payment will not be increased to the minimum amount otherwise due on your account but may be included in or will be added to your minimum payment if you have other balances on your account. If your cart also includes other items, this promo only applies to the accessory purchase(s) plus applicable tax and delivery. On your credit card statement, each promo transaction will be displayed separately from each other and other purchases subject to regular credit card account terms. Regular account terms apply to non-promo purchases. For New Accounts as of 01/1/25: ɧ����Ƶ Visa Signature® Card: Variable Purchase APRs are 22.99%, 27.99% or 33.99%. Variable Penalty APRs are 32.99%, 37.99% or 39.99%. Min Interest Charge $2. Variable Cash APRs are 27.24%, 32.24% or 38.24% and 5% Fee ($10 min). Variable Bal Trans APRs are 22.99%, 27.99% or 33.99% and 5% Fee ($5 min). Existing Card Holders: See your credit card agreement. Subject to credit approval. ɧ����Ƶ reserves the right to discontinue or alter the terms of this offer at any time.

Question 2

What's the ɧ����Ƶ Visa Card? What benefits and rewards can I get?

Accepted Answer

The ɧ����Ƶ Visa Card is designed for ɧ����Ƶ Fios Account Owners with at least one active Fios service or ɧ����Ƶ wireless customers who are Account Owners or Account Managers with up to 12 phone lines maximum (depending on plan) on their wireless account. Upon approval, new card holders will receive a ɧ����Ƶ Visa Signature® Card from Synchrony Bank. Use the card and earn rewards on every purchase, everywhere your ɧ����Ƶ Visa Card is accepted. Buy gas, shop at grocery stores, dine out or order-in and more, and earn ɧ����Ƶ Dollars1 to redeem toward ɧ����Ƶ purchases or to use toward your monthly ɧ����Ƶ wireless or ɧ����Ƶ Fios bills.2 More benefits: New Card Holder Offer - Get up to $150 cash back with ɧ����Ƶ Visa Card.3 Get $50 as statement credit when you open an account and make one purchase in the first 90 days. Get an additional $100 statement credit when you spend $1,500 using your card in the first 90 days. Limited time offer. New enrollees to ɧ����Ƶ's Auto Pay for wireless bills can get up to $10 off/month off each eligible account or line, up to 12 lines maximum, depending on your plan.4 New enrollees to ɧ����Ƶ's Auto Pay for Fios bills can get up to $10/mo off each eligible Fios service, up to $20/mo depending on the combination of services you select.4 No annual fee and foreign transaction fees.5 2 free TravelPass days per calendar year (a $24 value). You must apply for the ɧ����Ƶ Visa Card through your ɧ����Ƶ wireless account in order to get TravelPass days. TravelPass eligibility rules apply. 1 Purchases are subject to credit approval. ɧ����Ƶ Dollars have no cash value, are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash or ɧ����Ƶ gift cards, or used for security deposits for ɧ����Ƶ wireless or ɧ����Ƶ Fios account services. Visit The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions for details. 2 Wireless customers who are also Fios customers must be enrolled in the Mobile + Home Discount to apply earned ɧ����Ƶ Dollars to their ɧ����Ƶ Fios bill. 3 Account Opening Offer: To apply, you must be a ɧ����Ƶ wireless Account Owner or Account Manager on an account with up to 12 phone lines max (depending on plan) or Fios Account Owner with at least one active Fios service. In order to qualify for this offer, you must (i) apply and be approved for a ɧ����Ƶ Visa Signature® Card account (ii) make your first purchase within 90 days to receive a $50 statement credit and (iii) make $1,500 in qualifying purchases within the first 90 days of account opening to receive the $100 statement credit. Only one offer per account. Account must remain open and in good standing at time statement credit is applied to the Account. Statement credit will post to account 1-2 billing cycles after first purchase is made. A $100 statement credit will post to account 1-2 billing cycles after the spend threshold of $1,500 is met within 90 days. Statement credit(s) cannot be used to satisfy the required monthly payment on your credit card account and may not be redeemed for cash or cash equivalent. We reserve the right to discontinue or alter the terms of this offer at any time. Limited-time offer. If approved, your account will have an initial credit limit of no less than $500. 4 Enrollment in ɧ����Ƶ's Auto Pay and paper-free billing is required for ɧ����Ƶ bill discount of up to $10/mo off each eligible account or line, up to 12 lines maximum, depending on plan and/or up to $10/mo off each eligible Fios service, up to $20/mo depending on the combination of services you select. Visit our Wireless Auto Pay FAQs or Fios Auto Pay FAQs for more info. ɧ����Ƶ customers who are receiving Auto Pay discounts because they are currently enrolled in Auto Pay and paper-free billing via other qualifying methods will only receive the same discounts if they re-enroll using the ɧ����Ƶ Visa Card. 5 For "For New Accounts as of 11/1/25: ɧ����Ƶ Visa Signature® Card: Variable Purchase APRs are 22.49%, 27.49% or 33.49%. Variable Penalty APRs are 32.49%, 37.49% or 39.99%. Min Interest Charge $2. Variable Cash APRs are 26.74%, 31.74% or 37.74% and 5% Fee ($10 min). Variable Bal Trans APRs are 22.49%, 27.49% or 33.49% and 5% Fee ($5 min).

Question 3

How and where can I use the ɧ����Ƶ Dollars I earn with the ɧ����Ƶ Visa Card?

Accepted Answer

The following are ɧ����Ƶ Dollars redemption options: ɧ����Ƶ Dollars redemption options Action At a ɧ����Ƶ store or by phone with ɧ����Ƶ Through My ɧ����Ƶ (website & app) At exclusive ɧ����Ƶ Authorized Retailers Pay a ɧ����Ƶ wireless or ɧ����Ƶ Fios bill ✔ (Pay by phone only) ✔ Mobile + Home customers paying a ɧ����Ƶ Fios Home, 5G Home or LTE Home1 Internet bill ✔ Buy a wireless device & use ɧ����Ƶ Dollars for down payment/buyout of a device payment agreement2 ✔ ✔ Only device payment agreement down payment Pay remaining device payment agreement balance for an early upgrade-eligible device2 ✔ ✔ Buy an accessory ✔ ✔ ɧ����Ƶ Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash, or used for security deposits for ɧ����Ƶ wireless or ɧ����Ƶ Fios account services. Learn more with The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions. 1Wireless customers who are also Fios customers must be enrolled in the Mobile + Home Discount to apply earned ɧ����Ƶ Dollars to the ɧ����Ƶ Fios Home Internet, 5G Home or LTE Home Internet bill. New sign-ups for LTE Home plans are no longer available. Existing LTE Home customers can switch LTE Home plans or explore other ɧ����Ƶ Home Internet options. 2ɧ����Ƶ requires a single method of payment for buyouts. ɧ����Ƶ Dollars can be used if there are enough to cover the balance.

Question 4

What's the New Card Holder Offer?

Accepted Answer

When you open a ɧ����Ƶ Visa Card account, and make your first purchase using the card within the first 90 days, you will get $50 as a statement credit applied to your credit card bill. Get an additional $100 statement credit when you spend $1,500 using your card in the first 90 days. Limited time offer. ɧ����Ƶ Fios Account Owners or ɧ����Ƶ wireless Account Owners or Account Managers can apply and be approved for a ɧ����Ƶ Visa Signature Card. Make a purchase using your new card within the first 90 days of account opening. Only one $50 and one $100 statement credit offer per account. Account must remain open, in good standing and not become delinquent at time statement credit is applied to the Account. $50 statement credit will post to account within 1-2 billing cycles after purchase is made. $100 statement credit will post to account within 1-2 billing cycles after $1,500 in purchases has been met within the first 90 days.

Question 5

Who issues the ɧ����Ƶ Visa Card?

Accepted Answer

Synchrony Bank issues your credit card and manages your ɧ��Ƶ Visa Signature Card's account and billing.

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. More information can be found at and through Twitter: @Synchrony.

Question 6

Does the ɧ����Ƶ Visa Card have an app I can use to manage my account and rewards?

Accepted Answer

Yes. ɧ����Ƶ Visa Card holders get the best rewards experience when they install the ɧ����Ƶ Visa Card app on their devices. ɧ����Ƶ Visa Card holders can download the ɧ����Ƶ Visa Card app through an app store on their mobile device. For your ɧ����Ƶ account needs, download the My ɧ����Ƶ app which you can find through an app store on your mobile device. Once the ɧ����Ƶ Visa Card app is downloaded, a card holder must register using their permanent credit card number, billing ZIP code and last 4 digits of your Social Security number. To continue using the mobile app after registration, a card holder must have My ɧ����Ƶ login credentials and access. Use the chart below to compare the two mobile apps: Action ɧ����Ƶ Visa Card dashboard on the My ɧ����Ƶ app ɧ����Ƶ Visa Card app Pay ɧ����Ƶ wireless or ɧ����Ƶ Fios bill ✔ Redeem ɧ����Ƶ Dollars ✔ ✔ Pay ɧ����Ƶ Visa Credit Card bill ✔ View earned ɧ����Ƶ Dollars ✔ ✔ View available ɧ����Ƶ Dollars ✔ ✔ View credit card transactions ✔ View ɧ����Ƶ Visa Credit Card monthly statements ✔ View ɧ����Ƶ Dollars redemption activity and usage ✔ View ɧ����Ƶ Dollar earnings by rewards category for wek/month/year ✔

Question 7

When I use the ɧ����Ƶ Visa Card app with my Apple iPhone, I can't open links. How do I fix this?

Accepted Answer

If the Safari browser is disabled in your device's settings, you may not be able to open any links within the ɧ����Ƶ Visa Card app or My ɧ����Ƶ app. Here's how to activate Safari if it is disabled: Launch Settings from your home screen. Tap Screen Time. Tap Content & Privacy Restrictions. Tap Allowed Apps. Tap the toggle next to Safari to enable the browser.

Question 8

I have a ɧ����Ƶ Fios or ɧ����Ƶ wireless account. How do I apply for the ɧ����Ƶ Visa Card?

Accepted Answer

ɧ����Ƶ Fios Account Owners with at least one active Fios service or ɧ����Ƶ wireless customers who are Account Owners or Account Managers with up to 12 phone lines maximum (depending on plan), can apply anytime: On our website: Visit our ɧ����Ƶ Visa Card page. In My ɧ����Ƶ - Select the Shop button on the bottom navigation. On the Shop page select the Products & perks tile and then select the Banking and Cards tile, then select the ɧ����Ƶ Visa Card tile. On the ɧ����Ƶ Visa Card landing page, select either See if you prequalify or Apply now. Over the phone with our Customer Service In a ɧ����Ƶ store or at select ɧ����Ƶ Authorized Retailers ɧ����Ƶ wireless Business accounts and Prepaid accounts or ɧ����Ƶ Fios Business accounts aren't eligible to apply for the ɧ����Ƶ Visa Card.

Question 9

How do I apply for the card if I'm not a ɧ����Ƶ wireless or ɧ����Ƶ Fios customer yet?

Accepted Answer

If you don't yet have a ɧ����Ƶ wireless or ɧ����Ƶ Fios account, you can apply for the ɧ����Ƶ Visa Card after you have established yourself as a Fios Account Owner or ɧ����Ƶ wireless Account Owner or Account Manager. You must be a ɧ����Ƶ Fios Account Owner or ɧ����Ƶ wireless Account Owner or an Account Manager and have up to 12 phone lines maximum (depending on plan) on your wireless account to be eligible to apply for the ɧ����Ƶ Visa Card. ɧ����Ƶ wireless Business accounts and Prepaid or ɧ����Ƶ Fios Business accounts aren’t eligible to apply for the ɧ����Ƶ Visa Card. Once you've met these eligibility requirements, visit our ɧ����Ƶ Visa Card page to get started.

Question 10

Can I apply for the ɧ����Ƶ Visa Card in a ɧ����Ƶ store or by phone?

Accepted Answer

Yes. ɧ����Ƶ wireless customers who are Account Owners and Account Managers with up to 12 phone lines maximum (depending on plan) on their account can receive the application on their ɧ����Ƶ mobile device to apply for the ɧ����Ƶ Visa Card at a ɧ����Ƶ store, at select ɧ����Ƶ Authorized Retailers. Or, an email can be sent to direct apply for the card if speaking to a ɧ����Ƶ representative by phone. ɧ����Ƶ Fios customers who are Account Owners with at least one active service on their account can direct apply for the ɧ����Ƶ Visa Card on the ɧ����Ƶ Visa Card page or through ɧ����Ƶ Fios Customer Care.

Question 11

Who do I contact for help with my ɧ����Ƶ Visa Card application?

Accepted Answer

If you are experiencing a technical issue with your online application, you can to restart your application.

If you did not receive an immediate approval decision, please wait for your letter from Synchrony Bank or contact ɧ��Ƶ Visa Card customer service at 866-313-9396.

Question 12

Can I use my ɧ����Ƶ Visa Card right away if I'm approved?

Accepted Answer

Yes, if you're instantly approved at a ɧ��Ƶ operated store or ɧ��Ƶ website, you can use your new ɧ��Ƶ Visa Card right away in the following ways:

At the time of credit card approval, your new card will be automatically added to your ɧ��Ƶ wireless account or ɧ��Ƶ Fios as your preferred method of payment for that day's purchase and future purchases at ɧ��Ƶ operated stores or at ɧ��Ƶ online.
You will be able to select another form of payment on a per-transaction basis at the point of sale.
When making a ɧ��Ƶ purchase, choose ɧ��Ƶ Visa Card as your payment method. You should set your ɧ��Ƶ Visa Card as your preferred payment method in My ɧ��Ƶ on our website or the My ɧ��Ƶ app to make sure you earn 4% in rewards on ɧ��Ƶ purchases.
If you're also a ɧ��Ƶ wirelss or ɧ��Ƶ Fios customer, you can manually add the credit card to your Fios account as a preferred payment method.

Yes, if you're instantly approved at an exclusive ɧ��Ƶ Authorized Retailer you can use your ɧ��Ƶ Visa Card in the following ways:

At the time of credit approval, you can use a Temporary Shopping Pass displayed on your device's screen immediately. Or, print your Temporary Shopping Pass from the email sent from Synchrony Bank.
Simultaneously, your permanent card will be saved to your payment wallet which can be used at ɧ��Ƶ owned and operated stores, although you won’t be able to use it at ɧ��Ƶ Authorized Retailers as they do not have access to your payment wallet.

You cannot use your ɧ��Ƶ Visa Card anywhere other than described above until you receive your permanent card from Synchrony Bank, which should arrive in 7-10 days. Please make sure you activate your ɧ��Ƶ Visa Card upon arrival.

Question 13

How do I earn ɧ����Ƶ Dollars with my ɧ����Ƶ Visa Card?

Accepted Answer

When you're approved for the ɧ����Ƶ Visa Card, you'll start earning rewards on qualifying purchases as part of the ɧ����Ƶ Visa Card Rewards Program. When you use the ɧ����Ƶ Visa Card just as you would any other credit card, you earn a percentage of the purchase in ɧ����Ƶ Dollars1: 4% on grocery store purchases and gas or electric vehicle charging purchases 4% on restaurant purchases, including take-out and delivery 4% on ɧ����Ƶ purchases (excluding bill payment) 1% on ɧ����Ƶ wireless Account bill or ɧ����Ƶ Fios Account bill payment 1% on all other purchases where Visa credit cards are accepted For example, if you spend $100 at a grocery store using your ɧ����Ƶ Visa Card, you automatically earn 4% in ɧ����Ƶ Dollars. There's no limit on the amount of ɧ����Ƶ Dollars you can earn for purchases. Learn more with The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions. 1 Purchases subject to credit approval. ɧ����Ƶ Dollars will be forfeited for Rewards Program inactivity.

Question 14

How do I view the ɧ����Ƶ Dollars I earn with my ɧ����Ƶ Visa Card?

Accepted Answer

You can track your ɧ����Ƶ Dollar earnings, activity and to redeem: My ɧ����Ƶ app or website. The ɧ����Ƶ Visa Card Dashboard (requires account sign-in). On the Rewards tab you can view your balance and redeem. ɧ����Ƶ Visa Card app. Download from your device's app store. On the Overview tab you can view your balance. Click the Rewards tab to redeem. My ɧ����Ƶ app. On the Me tab, scroll to the ɧ����Ƶ Dollars tile to see your ɧ����Ƶ Dollar balance, click to redeem.

Question 15

How do I access my available ɧ����Ƶ Dollars?

Accepted Answer

You can see how many ɧ����Ƶ Dollars you have available, as well as how many you earned on a daily basis, in your digital wallet. You can access your digital wallet through the ɧ����Ƶ Visa Card app and in the ɧ����Ƶ Visa Card dashboard on the My ɧ����Ƶ app or online. You will see the amount of ɧ����Ƶ Dollars you've earned also posted to your monthly credit card billing statement within 1-2 ɧ����Ƶ Visa Card billing cycles after your purchases are made.

Question 16

How are Lifetime Earnings calculated?

Accepted Answer

Lifetime earnings are calculated based on your ɧ����Ƶ Dollar reward earnings during full tenure at ɧ����Ƶ You can view your lifetime earnings on the ɧ����Ƶ Visa Card dashboard. This may include bonus ɧ����Ƶ Dollars earned as part of a promotion offer or a monthly ɧ����Ƶ Dollar reward.

Question 17

Who on my ɧ����Ƶ Visa Card account can earn rewards and redeem ɧ����Ƶ Dollars?

Accepted Answer

Earn: ɧ����Ƶ Fios Account Owners or ɧ����Ƶ wireless Account Owners and Account Managers can apply for the ɧ����Ƶ Visa Card and if approved, can earn on every purchase, everywhere your ɧ����Ƶ Visa Card is accepted1. ɧ����Ƶ Dollars2 earned by any ɧ����Ƶ Visa Card holder on the same ɧ����Ƶ wireless or ɧ����Ƶ Fios account will accumulate together in a shared ɧ����Ƶ Dollar Bank that is accessible on the ɧ����Ƶ Visa Card Dashboard in My ɧ����Ƶ app and website, and the ɧ����Ƶ Visa Card app. Redeem: ɧ����Ƶ Fios Account Owners or ɧ����Ƶ wireless Account Owners or Account Managers can redeem ɧ����Ƶ Dollars and can claim rewards. Additionally, if your ɧ����Ƶ Visa Card is stored in the wallet of another ɧ����Ƶ wireless account, your ɧ����Ƶ Dollars digital wallet will be shown to the Account Owners or Account Managers of this account and be available for use. If your ɧ����Ƶ wireless account access role changes, your access to the digital wallet of ɧ����Ƶ Dollars may be affected. For example, if you move from being a ɧ����Ƶ wireless Account Manager to a ɧ����Ƶ wireless Account User, you will not be permitted to access the digital wallet of ɧ����Ƶ Dollars, even if you are a card holder. If your ɧ����Ƶ Fios Account Owner role changes or the ɧ����Ƶ Fios Account Owner associated with your ɧ����Ƶ Fios Account is changed such that you no longer are an Account Owner with ɧ����Ƶ or Fios for such Account, then this is considered a cancellation ɧ����Ƶ Fios Account and your ɧ����Ƶ Dollars will be immediately forfeited. Your credit card account will function as a standard credit card and will not be eligible to earn any ɧ����Ƶ Dollars. Learn how to add or change an Account Owner or Account Manager. 1 Purchases subject to credit approval. ɧ����Ƶ Dollars will be forfeited for Rewards Program Inactivity. See The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions for details and restrictions. 2 ɧ����Ƶ Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash, or used for security deposits for ɧ����Ƶ wireless or ɧ����Ƶ Fios account services.

Question 18

How do I buy a device or accessory with my ɧ����Ƶ Dollars?

Accepted Answer

ɧ����Ƶ wireless Account Owners or Account Managers can use ɧ����Ƶ Dollars to buy a device or accessory: With the My ɧ����Ƶ app and on our ɧ����Ƶ wireless website - You'll have the option to apply your ɧ����Ƶ Dollars at checkout In a ɧ����Ƶ store - A Solution Specialist processes your purchase and applies your ɧ����Ƶ Dollars By phone with a Customer Service representative ɧ����Ƶ Fios Account Owners can use ɧ����Ƶ Dollars to buy accessories: With the My ɧ����Ƶ app and on our ɧ����Ƶ website - You'll have the option to apply your ɧ����Ƶ Dollars at checkout. ɧ����Ƶ Fios Account Owners cannot use ɧ����Ƶ Dollars towards a mobile purchase or non-Fios related accessories. Important: ɧ����Ƶ Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash, or used for security deposits for ɧ����Ƶ wireless or Fios service.

Question 19

How do I make a down payment for or pay off a Device Payment Agreement with ɧ����Ƶ Dollars?

Accepted Answer

ɧ����Ƶ wireless Account Owners or Account Managers can use ɧ����Ƶ Dollars to make a partial or full down payment for or pay off the full remaining balance on a Device Payment agreement: On our ɧ����Ƶ wireless website or through the My ɧ����Ƶ app - Visit our Device Payment FAQs for details At a ɧ����Ƶ Store At select ɧ����Ƶ Authorized Retailers By phone with a Customer Service representative

Question 20

How can I pay my ɧ����Ƶ wireless bill with ɧ����Ƶ Dollars?

Accepted Answer

ɧ����Ƶ wireless Account Owners or Account Managers can use ɧ����Ƶ Dollars to pay their ɧ����Ƶ wireless bills: My ɧ����Ƶ - Choose Account then Bill from the top menu, then choose Pay Bill or Payment options. If you have ɧ����Ƶ Dollars, you'll see the option to apply them to your bill. ɧ����Ƶ Visa Card app. Download from your device app store. Select the Rewards tab, scroll down to see your ɧ����Ƶ Dollar balance, click Redeem. On the ɧ����Ƶ Dollar Redeem page click Lower your bill to use ɧ����Ƶ Dollars. Through our automated phone system by dialing #PMT from your mobile phone

Question 21

How can I pay my ɧ����Ƶ Fios bill with ɧ����Ƶ Dollars?

Accepted Answer

ɧ����Ƶ Fios Account Owners can use ɧ����Ƶ Dollars to pay their ɧ����Ƶ Fios bill. In My ɧ����Ƶ - Choose Account and then Bill, then Pay Bill. If you have ɧ����Ƶ Dollars, you see the option to apply them to your bill. ɧ����Ƶ Visa Card app - Download from your device's app store. Select the Rewards tab, scroll down to see your ɧ����Ƶ Dollar balance, click Redeem. On the ɧ����Ƶ Dollar Redeem page click Lower your bill to use ɧ����Ƶ Dollars. ɧ����Ƶ wireless customers who are also ɧ����Ƶ Fios customers must be enrolled in the Mobile + Home Discount program. Simply navigate to the Savings and Promotions Center to sign up and be able to apply earned ɧ����Ƶ Dollars to the ɧ����Ƶ Fios bill.

Question 22

What if I later return or exchange a device or accessory I used my ɧ����Ƶ Dollars for?

Accepted Answer

ɧ����Ƶ Dollars used toward a purchase that’s later returned or exchanged will be reimbursed in the form of ɧ����Ƶ Dollars as long as there is an open credit card account associated with the ɧ����Ƶ wireless account or ɧ����Ƶ Fios account, and within ɧ����Ƶ's Worry Free Guarantee policy for returns and exchanges. The ɧ����Ƶ Dollars you used for a returned product will be deposited back to your ɧ����Ƶ Dollar balance (e.g., if you spend $50 ɧ����Ƶ Dollars and then return the item within the allotted policy timeframe, $50 ɧ����Ƶ Dollars will be returned to your ɧ����Ƶ Dollar bank). If no credit card account exists on the ɧ����Ƶ wireless account or ɧ����Ƶ Fios account, or the associated ɧ����Ƶ wireless account or ɧ����Ƶ Fios account has been closed, the ɧ����Ƶ Dollars will be forfeited. Learn more with The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions.

Question 23

What happens to ɧ����Ƶ Dollars I earned from a ɧ����Ƶ Visa Card purchase if I later return that purchased item?

Accepted Answer

If you later return a purchase for which you earned ɧ��Ƶ Dollars, those earned ɧ��Ƶ Dollars will be removed from your ɧ��Ƶ Dollar balance.

For example, if you use your ɧ��Ƶ Visa Card to buy an $899.99 smartphone at a ɧ��Ƶ store, you earn 4% of that purchase, which would be $35.99 in ɧ��Ƶ Dollars. If you then return that smartphone, $35.99 ɧ��Ƶ Dollars will be deducted from your ɧ��Ƶ Dollar bank balance.

Note: Returns may result in a negative ɧ��Ƶ Dollar balance.

Question 24

When do my ɧ����Ƶ Dollars expire?

Accepted Answer

There’s no expiration on ɧ����Ƶ Dollars. However, forfeiture rules apply. Visit The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions for more information on ɧ����Ƶ Dollars forfeiture rules.

Question 25

What happens to my ɧ����Ƶ Dollars if I make changes to my ɧ����Ƶ wireless account?

Accepted Answer

If you are a ɧ����Ƶ Visa Card holder and: Are a ɧ����Ƶ wireless Account Owner and remove yourself from this role by completing a Transfer Your Service to a new Account Owner and new account number. Your ɧ����Ƶ Dollars are forfeited. It does not matter whether your ɧ����Ƶ Visa Card account remains open or is you have remaining Fios service. Are a ɧ����Ƶ wireless Account Owner or Account Manager and are removed from this role – You won't have access to ɧ����Ƶ Dollar rewards digital wallet. The Account Owner will need to re-register under the role of Account Owner. For Account Manager access, the Account Owner login will need to add you back to this role to gain access to ɧ����Ƶ Dollars. Learn about ɧ����Ƶ wireless account roles and management. Cancel your ɧ����Ƶ wireless service entirely and are enrolled in Mobile+Home - Your ɧ����Ƶ Dollars are immediately forfeited and you can no longer apply them to your Fios account since you canceled your ɧ����Ƶ wireless service. The ɧ����Ƶ Visa Card and ɧ����Ƶ Dollars are not transferable between ɧ����Ƶ wireless and ɧ����Ƶ Fios. Learn more with The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions.

Question 26

What happens to my ɧ����Ƶ Dollars if I make changes to my ɧ����Ƶ Fios account?

Accepted Answer

If you are a ɧ����Ƶ Visa Card holder on a ɧ����Ƶ Fios account and: Are ɧ����Ƶ Fios Account Owner and remove yourself from this role - Your ɧ����Ƶ Dollars are forfeited. Learn about ɧ����Ƶ Fios account roles and management. Cancel your ɧ����Ƶ Fios service entirely - Your ɧ����Ƶ Dollars are immediately forfeited. It does not matter whether your ɧ����Ƶ Visa Card account remains open or if you have remaining ɧ����Ƶ wireless service. Your ɧ����Ƶ Visa Card and/or the ɧ����Ƶ Dollars Rewards cannot be transferred to the ɧ����Ƶ wireless service. Learn more with The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions.

Question 27

What happens to my earned ɧ����Ƶ Dollars if I cancel my ɧ����Ƶ Visa Card?

Accepted Answer

If you close your ɧ����Ƶ Visa Card account, be sure to spend your ɧ����Ƶ Dollar balance within 90 days. ɧ����Ƶ Dollars can still be earned and redeemed up to 90 days after the cancellation. Any unused ɧ����Ƶ Dollars will be forfeited after 90 days. Learn more with The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions.

Question 28

Can I manage my ɧ����Ƶ Visa Card account and bills online?

Accepted Answer

Yes. After your ɧ����Ƶ Visa Card account is opened, you can view transactions, pay your bill and manage your credit card account through the Synchrony Bank website, ɧ����Ƶ Visa Card app and the ɧ����Ƶ Visa Card dashboard: The Synchrony Bank website - Just register using your card number and billing ZIP code to access your account. ɧ����Ƶ Visa Card dashboard From the ɧ����Ƶ Visa Card website, click the Card Holder log-in button to access the Dashboard. Sign into your account. Once on the dashboard see your ɧ����Ƶ Dollar rewards balance and usage, manage your account, and more. Click use rewards next to your ɧ����Ƶ Dollars balance to go to the ɧ����Ƶ Dollar redemption page, scroll to the bill pay tile to pay your ɧ����Ƶ bill. From the My ɧ����Ƶ app, go to the hamburger menu and click ɧ����Ƶ Visa Card. Sign into your account. Once on the dashboard see your ɧ����Ƶ Dollar rewards balance and usage, manage your account, and more. Click use rewards next to your ɧ����Ƶ Dollars balance. To go to the ɧ����Ƶ Dollar redemption page, scroll to the bill pay tile to pay your ɧ����Ƶ bill. The ɧ����Ƶ Visa Card app - Go to the FAQ in this document to learn how to download the ɧ����Ƶ Visa Card app from your device app store. You'll also receive instructions on how to download the app within 20 days of opening your ɧ����Ƶ Visa Card account. You must have your ɧ����Ƶ Visa credit card in order to complete app sign-up. From the Overview tab, click View account to go to Synchrony to pay your bill. Log-in to access your credit card account information and pay your bill.

Question 29

Can I add my ɧ����Ƶ Visa Card to digital wallets, like Apple Pay?

Accepted Answer

Yes, when you receive and activate your ɧ����Ƶ Visa Card, you can also add it to your mobile wallet (e.g., Apple Pay, Google Pay, Samsung Pay).

Question 30

What happens to my ɧ����Ƶ Visa Card account if I cancel my ɧ����Ƶ wireless or ɧ����Ƶ Fios service?

Accepted Answer

If you cancel your ɧ����Ƶ service, your ɧ����Ƶ Visa Card stays active and you can see your existing ɧ����Ƶ Dollars balance on your statement but you won’t continue to earn rewards, discounts, bonuses or ɧ����Ƶ Dollars. ɧ����Ƶ Dollars may continue to appear on your Visa Card statement from Synchrony; however, you cannot use them. You can still spend with your ɧ����Ƶ Visa Card everywhere Visa credit cards are accepted. Whether or not you keep your ɧ����Ƶ Visa Card: If you cancel the last remaining wireless line on your ɧ����Ƶ wireless account, or last remaining service on your ɧ����Ƶ Fios account, your ɧ����Ƶ Dollars will be immediately forfeited. If you change the Account Owner for your ɧ����Ƶ wireless or ɧ����Ƶ Fios account (e.g. Transfer Your Service), your ɧ����Ƶ Dollars are forfeited.

Question 31

How long will it take to get my ɧ����Ƶ Visa Card in the mail after I'm approved?

Accepted Answer

You should get your card and your credit limit information in 7-10 business days. Activate your credit card online or by calling the 800 number on the back of your card immediately to be sure your full credit limit is available to you.

Question 32

How will my ɧ����Ƶ Visa Card arrive?

Accepted Answer

The ɧ����Ƶ Visa Signature Card will arrive in a 6.3-inch x 4.3-inch package with embossed text that reads "It's for you" across the top. Remove the strip on the front of the package to open and reveal the ɧ����Ƶ Visa Card. Next, remove the card from the package and follow the activation instructions to start using your card.

Question 33

How do I activate my ɧ����Ƶ Visa Signature Card?

Accepted Answer

To activate your ɧ����Ƶ Visa Signature Card, visit verizonvisacard.syf.com/activate or call: ɧ����Ƶ Visa Signature Card – 866-647-1096

Question 34

How can I identify my ɧ����Ƶ Visa Card from other cards in my wallet?

Accepted Answer

The ɧ����Ƶ Visa Signature Card is made out of plastic with a red core and are industry standard. Card is embossed with a ɧ����Ƶ checkmark on the front of the card in the lower left hand corner when the card is oriented vertically with the chip farthest from your body. Your card number is located on the back of the card in raised print.

Question 35

Who can I contact if I have questions about physically accessing or using my ɧ����Ƶ Visa Card?

Accepted Answer

We want to make sure that every customer has the chance to get the very most from their card, regardless of ability. We do offer a ɧ����Ƶ Visa Card with a notched edge to easily find in your wallet. If you have questions about physically accessing and using your card, or would like to have a notched card sent to you, please contact Synchrony Bank at 1-866-313-9396.

Question 36

How do I use my ɧ����Ƶ Visa Card for contactless payment at a pay terminal?

Accepted Answer

Your ɧ����Ƶ Visa Card is a contactless credit card. You will find the Contactless indicator on the back of your card. When using your ɧ����Ƶ Visa Card for in-store purchases, look for the Contactless payments symbol at the checkout terminal. Hold your card 1-2 inches above the Contactless payments symbol on the checkout terminal for 1-2 seconds to complete your payment. Learn more about Contactless Payment with Visa. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC.

Question 37

How do I properly orient the ɧ����Ƶ Visa Card for use at a pay terminal?

Accepted Answer

Your vertically oriented ɧ����Ƶ Visa Card includes a chip located on the front of the card towards the upper right corner. When inserting the card into a pay terminal, make sure the card is oriented with the chip facing the ceiling and farthest away from your body. Plus, you can tap to pay with your contactless ɧ����Ƶ Visa Card for in-store purchases where you see the Contactless Symbol. Learn more about Contactless Payment with Visa. When tapping to pay, the terminal reads the antenna best when your contactless card is flat over the Contactless Symbol, versus at an angle.

Question 38

Who can I contact if I have questions about my ɧ����Ƶ Visa Card bill or service, or if I lose my card?

Accepted Answer

Contact Synchrony Bank 24/7 for help with a lost or stolen card, your credit card billing statement, credit card account questions, if you want to return an expired metal ɧ��Ƶ Visa Card, or for address changes and more.

Visit the or use the Synchrony Bank contact information below:

Synchrony Bank contact information
Contact	Contact info
ɧ��Ƶ Visa Signature^® Card Customer Service	866-313-9396
Synchrony Bank Collections	855-893-5851
Mailing addresses	Card holder Payments: ɧ��Ƶ Visa PO Box 530916 Atlanta GA 30353-0916
	General consumer correspondence PO Box 965013 Orlando, FL 32896-5013
	Overnight Address for Card holder Payments: ɧ��Ƶ Visa 485 Lake Mirror Road Atlanta, GA 30349
	Fair Credit Billing Inquiries (Questions about a bill): PO Box 965016 Orlando, FL 32896-5016

Question 39

What should I do with my old or expired metal ɧ����Ƶ Visa Card?

Accepted Answer

Contact Synchrony Bank 24/7 to request a self-addressed postage paid envelope to return your old metal credit card for destruction.

Question 40

Who can I contact if I have questions about my ɧ����Ƶ account, ɧ����Ƶ Dollars balance, or ɧ����Ƶ purchases?

Accepted Answer

Contact us for questions about ɧ����Ƶ products or ɧ����Ƶ Dollars. Or self-serve by going to the ɧ����Ƶ Visa Card dashboard or ɧ����Ƶ Visa Card app for ɧ����Ƶ Dollar balances, earnings, and more.

Question 41

Am I eligible to apply for the ɧ����Ƶ Visa Card?

Accepted Answer

You must be a ɧ����Ƶ Fios Account Owner with at least one active Fios service or ɧ����Ƶ wireless customer who is the Account Owner or an Account Manager and have 12 phone lines maximum (depending on plan) on your wireless account to be eligible to apply for the ɧ����Ƶ Visa Card. Upon credit card approval, all new card holders will receive a ɧ����Ƶ Visa Signature Card. ɧ����Ƶ wireless Business accounts and Prepaid accounts aren’t eligible to apply for the ɧ����Ƶ Visa Card. ɧ����Ƶ Fios Business accounts aren't eligible to apply for the ɧ����Ƶ Visa Card.

Question 42

Can more than one person on my ɧ����Ƶ wireless account apply for the ɧ����Ƶ Visa Card?

Accepted Answer

Yes. Account Owners and up to 3 Account Managers on your ɧ��Ƶ wireless account can each apply for the ɧ��Ƶ Visa Card. Account Owners must first identify the Account Managers(s) on their account. After that, the Account Manager(s) can apply for the ɧ��Ƶ Visa Card.¹

The following applies for all ɧ��Ƶ Visa Card holders on the same ɧ��Ƶ wireless account:

All earned ɧ��Ƶ Dollars² will accumulate together in your shared ɧ��Ƶ Dollar Bank in the My ɧ��Ƶ website and My ɧ��Ƶ app, and on the ɧ��Ƶ Visa Card dashboard and app.
ɧ��Ƶ Dollars can only be redeemed by the Account Owner or an Account Manager on a wireless account where the ɧ��Ƶ Visa Card is stored.

¹ Application required. Subject to credit approval. To apply, must be a ɧ��Ƶ wireless Account Owner or Account Manager on an account with up to 12 phone lines max (depending on plan) or Fios Account Owner with at least one active Fios service.
The ɧ��Ƶ Visa Signature® Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc.

²ɧ��Ƶ Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash or ɧ��Ƶ gift cards, or used for security deposits for ɧ��Ƶ wireless or ɧ��Ƶ Fios account services.The ɧ��Ƶ Visa Signature® Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc.

Question 43

Can more than one person on my ɧ����Ƶ Fios account apply for the ɧ����Ƶ Visa Card?

Accepted Answer

No. Only the Fios Account Owner can apply for the ɧ����Ƶ Visa Card.

Question 44

Can I add Authorized Users to my ɧ����Ƶ Visa Credit Card account?

Accepted Answer

Yes. Account Owners who are the primary card holders can add authorized users to their credit card account.

The following applies for all card holders on the same credit card account:

The primary card holder will be liable for all purchases made on the credit card account, including those made by authorized users.
All earned ɧ��Ƶ Dollars¹ will accumulate together in your shared ɧ��Ƶ Dollar Bank in My ɧ��Ƶ website and My ɧ��Ƶ app, and on the ɧ��Ƶ Visa Card app.
ɧ��Ƶ Dollars can only be redeemed by the ɧ��Ƶ Fios Account Owner or ɧ��Ƶ wireless Account Owner or Account Manager on an account where the ɧ��Ƶ Visa Card is stored.

¹ ɧ��Ƶ Dollars have no cash value and are issued for reward purposes only and cannot be purchased, sold, transferred, redeemed for cash, or used for security deposits for ɧ��Ƶ wireless or ɧ��Ƶ Fios account services.

Question 45

What kind of Visa benefits do I get with ɧ����Ƶ Visa Signature® Card?

Accepted Answer

Your ɧ����Ƶ Visa Signature® Card comes with the following Visa benefits: Sofar Sounds Universal Destinations & Experiences Travel and Emergency Assistance Services Rental Car Privileges Visa Luxury Hotel Collection Troon Golf Rewards Visa Signature Concierge Visit The Visa Signature Credit Card Guide to Benefits to learn more.

Question 46

Can I use my ɧ����Ƶ Visa Card as an Auto Pay method for my ɧ����Ƶ wireless, Mobile + Home or ɧ����Ƶ Fios bills?

Accepted Answer

Yes, you can use the ɧ����Ƶ Visa Card to enroll in Auto Pay for your ɧ����Ƶ bill payment. ɧ����Ƶ wireless bills: If you are a new enrollee to ɧ����Ƶ's Auto Pay1 and paper-free billing, you can receive up to $10/mo off each eligible ɧ����Ƶ plan account or line, up to 12 lines maximum, depending on plan. For more details, visit Auto Pay FAQs. ɧ����Ƶ wireless customers who are receiving Auto Pay discounts because they are currently enrolled in Auto Pay and paper-free billing via other qualifying methods will only receive the same discounts for re-enrolling using the card. ɧ����Ƶ Visa Card holders earn 1% in ɧ����Ƶ Dollars when using their card to pay their monthly bill.2 ɧ����Ƶ customers who are receiving Auto Pay discounts because they are currently enrolled in Auto Pay and paper-free billing via other qualifying methods will only receive the same discounts for re-enrolling using the card2 ɧ����Ƶ Visa Card holders earn 1% in ɧ����Ƶ Dollars when using their card to pay their monthly bill.2, ɧ����Ƶ wireless customers who are also Fios customers must be enrolled in the Mobile + Home Discount to apply earned ɧ����Ƶ Dollars to the ɧ����Ƶ Fios bill. ɧ����Ƶ Fios bills (Fios TV and/or Fios Home Internet): If you are a new enrollee to ɧ����Ƶ's Auto Pay1 and paper-free billing, you can get $10/month off each eligible Fios service, up to $20/month depending on the combination of services you select. Learn more about Auto Pay for your Fios Account bill.1 ɧ����Ƶ customers who are receiving Auto Pay discounts because they are currently enrolled in Auto Pay and paper-free billing via other qualifying methods will only receive the same discounts for re-enrolling using the card.3 ɧ����Ƶ Visa Card holders earn 1% in ɧ����Ƶ Dollars when using their card to pay their monthly bill.2,3 Important: You must sign in to My ɧ����Ƶ and enroll in Auto Pay with your ɧ����Ƶ Visa Card to receive the monthly discount on eligible accounts and plan lines. If you’re already enrolled in Auto Pay and getting a monthly discount, sign in to My ɧ����Ƶ to designate your ɧ����Ƶ Visa Card as your payment method and earn 1% in ɧ����Ƶ Dollars.3 1 Enrollment in ɧ����Ƶ's Auto Pay and paper-free billing is required for ɧ����Ƶ bill discount of up to $10/mo off each eligible account or line, up to 12 lines maximum, depending on plan or up to $10/mo off each eligible Fios service, up to $20/mo depending on the combination of services you select. Visit our ɧ����Ƶ wireless Auto Pay FAQs and Fios Auto Pay FAQs for more info. ɧ����Ƶ customers who are receiving Auto Pay discounts because they are currently enrolled in Auto Pay and paper-free billing via other qualifying methods will only receive the same discounts for re-enrolling using the card. 2 Purchases subject to credit approval. See The ɧ����Ƶ Visa Signature Credit Card Rewards Program Terms & Conditions for details and restrictions.

Question 47

What is Auto Redeem and how can I use it to pay my ɧ����Ƶ wireless bill every month?

Accepted Answer

Auto Redeem is a ɧ����Ƶ Visa Card feature for ɧ����Ƶ wireless customers only that allows them to apply available ɧ����Ƶ Dollars automatically towards their wireless bill each month. Set either a partial amount or up to the full available ɧ����Ƶ Dollar balance to be applied each month to save even more. You can turn on Auto Redeem by enrolling in this feature through these options: From the ɧ����Ƶ Visa Card dashboard: On the Rewards tab, scroll to the Auto Redeem tile at the bottom of the page. Select Enroll to set up Auto Redeem. Follow the steps to set up Auto Redeem and click Confirm when done. From the ɧ����Ƶ Dollar redemption page: Go to the Lower your bill tile and select Use ɧ����Ƶ Dollars. Select Enroll to set up Auto Redeem. Follow the steps to set up Auto Redeem and click Confirm when done. In the My ɧ����Ƶ app: From the Me tab, select Support tab, and scroll to Support Links and tap Digital Services. Scroll to the ɧ����Ƶ Visa Card tile to go to the ɧ����Ƶ Visa Card dashboard to set up Auto Redeem. On the Rewards tab scroll down to Get more from your card and follow the steps to set up Auto Redeem. Tap Confirm when done. In the My ɧ����Ƶ website for wireless customers without Fios Home Internet service: Select Account from the top menu, then Bill, then Pay Bill.. Scroll down to your ɧ����Ƶ Dollar balance and select Apply to bill. In the My ɧ����Ƶ website for Mobile+Home customers: Select Account from the top menu, then Mobile, then Bill, then Pay bill. Scroll down to your ɧ����Ƶ Dollar balance and select Apply to bill. Here's how it works: Auto Redeem will apply up to the amount of ɧ����Ƶ Dollars you set (partial or full amount) towards your full bill. You can turn off Auto Redeem or make changes to the amount set by returning to the Auto Redeem section. If ɧ����Ƶ Dollars are available and Auto Redeem is turned on, we will deduct up to the set amount towards your next bill and any remaining balance will reflect the amount due. You can change the set amount each month or turn off Auto Redeem at any time. Turning on Auto Redeem will not change your Auto Pay set-up. If you need to modify your Auto Pay set-up, visit ɧ����Ƶ's Auto Pay to adjust your Auto Pay settings.

Question 48

How can enrolling in the Mobile + Home Discount offer more ways to pay and earn rewards with my ɧ����Ƶ Visa Card?

Accepted Answer

ɧ����Ƶ wireless customers who have the ɧ����Ƶ Card and who are also ɧ����Ƶ Fios customers, or 5G Home Internet, or LTE Home Internet will have the opportunity to enroll their ɧ����Ƶ Visa Card in the Mobile + Home Discount program and earn 1% in rewards and use those rewards towards your monthly bills and more. Simply sign in to your My ɧ����Ƶ wireless account, then navigate to the Savings and Promotions Center. By selecting Yes when prompted to save your ɧ����Ƶ Visa Card during the Mobile + Home Discount enrollment, your ɧ����Ƶ Visa Card (or any future ɧ����Ƶ Visa Cards) will be saved to both of the linked My Fios and My ɧ����Ƶ wireless accounts as a saved payment option for future purchases and bill payments by the respective Account Owner or Account Managers. ɧ����Ƶ Fios customers who have the ɧ����Ƶ Visa Card and become a ɧ����Ƶ wireless customer, cannot use ɧ����Ƶ Dollars earned on a ɧ����Ƶ wireless bill. To de-enroll your ɧ����Ƶ Visa Card from the Mobile + Home Discount program, you will need to access the My ɧ����Ƶ app, and navigate to the Savings & Promotions Center. Visit our Mobile + Home Discount FAQs to learn more.

Action	At a ɧ��Ƶ store or by phone with ɧ��Ƶ	Through My ɧ��Ƶ (website & app)	At exclusive ɧ��Ƶ Authorized Retailers
Pay a ɧ��Ƶ wireless or ɧ��Ƶ Fios bill	✔ (Pay by phone only)	✔
Mobile + Home customers paying a ɧ��Ƶ Fios Home, 5G Home or LTE Home¹ Internet bill		✔
Buy a wireless device & use ɧ��Ƶ Dollars for down payment/buyout of a device payment agreement²	✔	✔	Only device payment agreement down payment
Pay remaining device payment agreement balance for an early upgrade-eligible device²	✔	✔
Buy an accessory	✔	✔

Action	ɧ��Ƶ Visa Card dashboard on the My ɧ��Ƶ app	ɧ��Ƶ Visa Card app
Pay ɧ��Ƶ wireless or ɧ��Ƶ Fios bill	✔
Redeem ɧ��Ƶ Dollars	✔	✔
Pay ɧ��Ƶ Visa Credit Card bill		✔
View earned ɧ��Ƶ Dollars	✔	✔
View available ɧ��Ƶ Dollars	✔	✔
View credit card transactions		✔
View ɧ��Ƶ Visa Credit Card monthly statements		✔
View ɧ��Ƶ Dollars redemption activity and usage	✔
View ɧ��Ƶ Dollar earnings by rewards category for wek/month/year		✔

ɧ����Ƶ

ɧ����Ƶ Visa® Card FAQs – earn ɧ����Ƶ Dollars

What's the ɧ����Ƶ Visa Card? What benefits and rewards can I get?

How and where can I use the ɧ����Ƶ Dollars I earn with the ɧ����Ƶ Visa Card?

What's the New Card Holder Offer?

Who issues the ɧ����Ƶ Visa Card?

Does the ɧ����Ƶ Visa Card have an app I can use to manage my account and rewards?

When I use the ɧ����Ƶ Visa Card app with my Apple iPhone, I can't open links. How do I fix this?

Am I eligible to apply for the ɧ����Ƶ Visa Card?

Can more than one person on my ɧ����Ƶ wireless account apply for the ɧ����Ƶ Visa Card?

Can more than one person on my ɧ����Ƶ Fios account apply for the ɧ����Ƶ Visa Card?

Can I add Authorized Users to my ɧ����Ƶ Visa Credit Card account?

What kind of Visa benefits do I get with ɧ����Ƶ Visa Signature® Card?

Can I use my ɧ����Ƶ Visa Card as an Auto Pay method for my ɧ����Ƶ wireless, Mobile + Home or ɧ����Ƶ Fios bills?

What is Auto Redeem and how can I use it to pay my ɧ����Ƶ wireless bill every month?

How can enrolling in the Mobile + Home Discount offer more ways to pay and earn rewards with my ɧ����Ƶ Visa Card?

I have a ɧ����Ƶ Fios or ɧ����Ƶ wireless account. How do I apply for the ɧ����Ƶ Visa Card?

How do I apply for the card if I'm not a ɧ����Ƶ wireless or ɧ����Ƶ Fios customer yet?

Can I apply for the ɧ����Ƶ Visa Card in a ɧ����Ƶ store or by phone?

Who do I contact for help with my ɧ����Ƶ Visa Card application?

Can I use my ɧ����Ƶ Visa Card right away if I'm approved?

How long will it take to get my ɧ����Ƶ Visa Card in the mail after I'm approved?

How will my ɧ����Ƶ Visa Card arrive?

How do I activate my ɧ����Ƶ Visa Signature Card?

How can I identify my ɧ����Ƶ Visa Card from other cards in my wallet?

Who can I contact if I have questions about physically accessing or using my ɧ����Ƶ Visa Card?

How do I use my ɧ����Ƶ Visa Card for contactless payment at a pay terminal?

How do I properly orient the ɧ����Ƶ Visa Card for use at a pay terminal?

How do I earn ɧ����Ƶ Dollars with my ɧ����Ƶ Visa Card?

How do I view the ɧ����Ƶ Dollars I earn with my ɧ����Ƶ Visa Card?

How do I access my available ɧ����Ƶ Dollars?

How are Lifetime Earnings calculated?

Who on my ɧ����Ƶ Visa Card account can earn rewards and redeem ɧ����Ƶ Dollars?

How do I buy a device or accessory with my ɧ����Ƶ Dollars?

How do I make a down payment for or pay off a Device Payment Agreement with ɧ����Ƶ Dollars?

How can I pay my ɧ����Ƶ wireless bill with ɧ����Ƶ Dollars?

How can I pay my ɧ����Ƶ Fios bill with ɧ����Ƶ Dollars?

What if I later return or exchange a device or accessory I used my ɧ����Ƶ Dollars for?

What happens to ɧ����Ƶ Dollars I earned from a ɧ����Ƶ Visa Card purchase if I later return that purchased item?

When do my ɧ����Ƶ Dollars expire?

What happens to my ɧ����Ƶ Dollars if I make changes to my ɧ����Ƶ wireless account?

What happens to my ɧ����Ƶ Dollars if I make changes to my ɧ����Ƶ Fios account?

What happens to my earned ɧ����Ƶ Dollars if I cancel my ɧ����Ƶ Visa Card?

How can I qualify for promotions when I use my ɧ����Ƶ Visa Card?

Can I manage my ɧ����Ƶ Visa Card account and bills online?

Can I add my ɧ����Ƶ Visa Card to digital wallets, like Apple Pay?

What happens to my ɧ����Ƶ Visa Card account if I cancel my ɧ����Ƶ wireless or ɧ����Ƶ Fios service?

Who can I contact if I have questions about my ɧ����Ƶ Visa Card bill or service, or if I lose my card?

What should I do with my old or expired metal ɧ����Ƶ Visa Card?

Who can I contact if I have questions about my ɧ����Ƶ account, ɧ����Ƶ Dollars balance, or ɧ����Ƶ purchases?

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ɧ��Ƶ Visa® Card FAQs – earn ɧ��Ƶ Dollars

What's the ɧ��Ƶ Visa Card? What benefits and rewards can I get?

How and where can I use the ɧ��Ƶ Dollars I earn with the ɧ��Ƶ Visa Card?

Who issues the ɧ��Ƶ Visa Card?

Does the ɧ��Ƶ Visa Card have an app I can use to manage my account and rewards?

When I use the ɧ��Ƶ Visa Card app with my Apple iPhone, I can't open links. How do I fix this?

Am I eligible to apply for the ɧ��Ƶ Visa Card?

Can more than one person on my ɧ��Ƶ wireless account apply for the ɧ��Ƶ Visa Card?

Can more than one person on my ɧ��Ƶ Fios account apply for the ɧ��Ƶ Visa Card?

Can I add Authorized Users to my ɧ��Ƶ Visa Credit Card account?

What kind of Visa benefits do I get with ɧ��Ƶ Visa Signature® Card?

Can I use my ɧ��Ƶ Visa Card as an Auto Pay method for my ɧ��Ƶ wireless, Mobile + Home or ɧ��Ƶ Fios bills?

What is Auto Redeem and how can I use it to pay my ɧ��Ƶ wireless bill every month?

How can enrolling in the Mobile + Home Discount offer more ways to pay and earn rewards with my ɧ��Ƶ Visa Card?

I have a ɧ��Ƶ Fios or ɧ��Ƶ wireless account. How do I apply for the ɧ��Ƶ Visa Card?

How do I apply for the card if I'm not a ɧ��Ƶ wireless or ɧ��Ƶ Fios customer yet?

Can I apply for the ɧ��Ƶ Visa Card in a ɧ��Ƶ store or by phone?

Who do I contact for help with my ɧ��Ƶ Visa Card application?

Can I use my ɧ��Ƶ Visa Card right away if I'm approved?

How long will it take to get my ɧ��Ƶ Visa Card in the mail after I'm approved?

How will my ɧ��Ƶ Visa Card arrive?

How do I activate my ɧ��Ƶ Visa Signature Card?

How can I identify my ɧ��Ƶ Visa Card from other cards in my wallet?

Who can I contact if I have questions about physically accessing or using my ɧ��Ƶ Visa Card?

How do I use my ɧ��Ƶ Visa Card for contactless payment at a pay terminal?

How do I properly orient the ɧ��Ƶ Visa Card for use at a pay terminal?

How do I earn ɧ��Ƶ Dollars with my ɧ��Ƶ Visa Card?

How do I view the ɧ��Ƶ Dollars I earn with my ɧ��Ƶ Visa Card?

How do I access my available ɧ��Ƶ Dollars?

Who on my ɧ��Ƶ Visa Card account can earn rewards and redeem ɧ��Ƶ Dollars?

How do I buy a device or accessory with my ɧ��Ƶ Dollars?

How do I make a down payment for or pay off a Device Payment Agreement with ɧ��Ƶ Dollars?

How can I pay my ɧ��Ƶ wireless bill with ɧ��Ƶ Dollars?

How can I pay my ɧ��Ƶ Fios bill with ɧ��Ƶ Dollars?

What if I later return or exchange a device or accessory I used my ɧ��Ƶ Dollars for?

What happens to ɧ��Ƶ Dollars I earned from a ɧ��Ƶ Visa Card purchase if I later return that purchased item?

When do my ɧ��Ƶ Dollars expire?

What happens to my ɧ��Ƶ Dollars if I make changes to my ɧ��Ƶ wireless account?

What happens to my ɧ��Ƶ Dollars if I make changes to my ɧ��Ƶ Fios account?

What happens to my earned ɧ��Ƶ Dollars if I cancel my ɧ��Ƶ Visa Card?

How can I qualify for promotions when I use my ɧ��Ƶ Visa Card?

Can I manage my ɧ��Ƶ Visa Card account and bills online?

Can I add my ɧ��Ƶ Visa Card to digital wallets, like Apple Pay?

What happens to my ɧ��Ƶ Visa Card account if I cancel my ɧ��Ƶ wireless or ɧ��Ƶ Fios service?

Who can I contact if I have questions about my ɧ��Ƶ Visa Card bill or service, or if I lose my card?

What should I do with my old or expired metal ɧ��Ƶ Visa Card?

Who can I contact if I have questions about my ɧ��Ƶ account, ɧ��Ƶ Dollars balance, or ɧ��Ƶ purchases?