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4G LTE / 5G Home Internet - Manage Network Settings via My ɧ»¢ÊÓƵ app

Changing your Wi-Fi network name or password on your 4G LTE Home or 5G Home device is a simple process using the My ɧ»¢ÊÓƵ app. This lets you keep your home internet secure and personalized.

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5G Home Internet - Activate Amazon Alexa via My ɧ»¢ÊÓƵ app

Use the My ɧ»¢ÊÓƵ app to set up your K2 Mesh Wi-Fi Extender as another Amazon® Alexa® device. This is a simple way to extend the reach of your voice commands and manage smart devices on your 5G Home network.

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5G Home Internet - Add ɧ»¢ÊÓƵ Skill via the Amazon Alexa app

Here's how to configure your Amazon Alexa app for either iPhone or Android to recognize ɧ»¢ÊÓƵ voice commands.

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5G Home Internet - Add Wi-Fi Extender via My ɧ»¢ÊÓƵ app

Setting up a Wi-Fi Extender via the My ɧ»¢ÊÓƵ app will expand your network's range, providing a stronger and more reliable connection throughout your home.

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5G Home Internet - Restart Router via My ɧ»¢ÊÓƵ Website

If you're experiencing connectivity issues with your 5G Home Internet, restarting your router via the My ɧ»¢ÊÓƵ website can often resolve them.

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5G Home Internet - Restart Router via My ɧ»¢ÊÓƵ app

If you're experiencing connectivity issues with your 5G Home Internet, restarting your router via the My ɧ»¢ÊÓƵ app can often resolve them.

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5G Home Internet - Turn IoT Network On / Off via My ɧ»¢ÊÓƵ app

Easily enable or disable your 2.4 GHz IoT (Internet of Things) network using the My ɧ»¢ÊÓƵ app to simplify the setup for smart doorbells, lights and cameras on your 5G Home device.

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5G Home Internet - Use ɧ»¢ÊÓƵ Skills for Amazon Alexa

Here's how to use ɧ»¢ÊÓƵ skills (voice commands) via Alexa for your 5G Home Internet.

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5G Home Internet - View Wi-Fi Signal Strength via My ɧ»¢ÊÓƵ app

Use the My ɧ»¢ÊÓƵ app to measure Wi-Fi signal quality for devices connected to your 5G Home internet.

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5G Home and LTE Home Internet heavy data usage policy FAQs

Learn about our home internet heavy data usage policy for your 5G Home or LTE Home line of service.

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Change Network Name & Password - ɧ»¢ÊÓƵ 5G Home

Learn how to change the Wi-Fi network name / password for the ɧ»¢ÊÓƵ 5G Home router via My ɧ»¢ÊÓƵ. Follow these steps to change your network name / password.

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How to Identify ɧ»¢ÊÓƵ 5G Home Equipment

Here's how to identify the model of the ɧ»¢ÊÓƵ 5G Home equipment you're using.

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Inseego MiFi M2100 5G UW

Get help setting up and using your Inseego MiFi M2100 5G UW.

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Inseego MiFi X PRO 5G UW

Get help setting up and using your Inseego MiFi X PRO 5G UW.

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My ɧ»¢ÊÓƵ app - Access Universal Setup Hub

If you're having trouble activating your 5G Home service, follow these steps to begin the self-setup process via the My ɧ»¢ÊÓƵ app.

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Resources to set up your ɧ»¢ÊÓƵ Home Internet

Learn how to set up your ɧ»¢ÊÓƵ Home Internet connection with your ɧ»¢ÊÓƵ Internet gateway, receiver and router.

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TCL LINKZONE 5G UW

Get help setting up and using your TCL LINKZONE 5G UW.

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Using wireless 5G Home Internet FAQs

How to set up, use, manage or return 5G Home Internet equipment.

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ɧ»¢ÊÓƵ 5G Home - Check for Physical Damage

These examples help you identify physical or liquid damage that could affect the performance of your ɧ»¢ÊÓƵ 5G Home device.

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ɧ»¢ÊÓƵ 5G Home - How to Test Internet Speed on My ɧ»¢ÊÓƵ app

Use the My ɧ»¢ÊÓƵ app to run a speed test for devices connected to your 5G Home router.

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ɧ»¢ÊÓƵ 5G Home Internet plans FAQs

Learn about our 5G home internet plans, availability and discounts.

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ɧ»¢ÊÓƵ 5G Home Internet professional setup FAQs

Learn how to schedule 5G Home setup and what to expect during the setup. Available in select areas only.

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ɧ»¢ÊÓƵ 5G Home Router

Get help setting up and using your 5G Home Router (2nd gen).

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ɧ»¢ÊÓƵ 5G Internet Gateway

Get help setting up and using your 5G Internet Gateway.

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ɧ»¢ÊÓƵ 5G MiFi M1000

Get help setting up and using your ɧ»¢ÊÓƵ 5G MiFi M1000.

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ɧ»¢ÊÓƵ Home Internet (Wireless) equipment return FAQs

Learn about returning ɧ»¢ÊÓƵ-owned wireless home internet equipment when you're getting replacement equipment or after you disconnected service.

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ɧ»¢ÊÓƵ Home app - Backup / Restore Current Configuration

Here's how to back up and restore the current settings for your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Enable WPS

Here's how to enable Wi-Fi Protected Setup (WPS) on your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Manage Account / Profile Settings

Here's how to manage your profile, edit your User ID and update your address via the ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Manage Parental Controls

Here's how to add or remove time restrictions for devices connected to a ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Manage Network Name and Password

Here's to change the name and/or password for your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Restart Gateway

Here's how to restart your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Share Wi-Fi Credentials

Here's how share your ɧ»¢ÊÓƵ Home Wi-Fi network credentials with a guest via the ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Speed Test

Here's how to test speeds for your ɧ»¢ÊÓƵ Home Internet via ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Turn IoT Network On / Off

Easily enable or disable your 2.4 GHz IoT (Internet of Things) network using the ɧ»¢ÊÓƵ Home app to simplify the setup for smart doorbells, lights and cameras on your 5G Home device.

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ɧ»¢ÊÓƵ Home app - View Device Details

Here's how to view the ɧ»¢ÊÓƵ Home Internet details via the ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Adjust LED Brightness Settings

Here's how to adjust the LED brightness for your ɧ»¢ÊÓƵ Home Internet via ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app - Turn Wi-Fi On / Off

Here's how to enable / disable Wi-Fi for your ɧ»¢ÊÓƵ Home Internet via the ɧ»¢ÊÓƵ Home app.

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ɧ»¢ÊÓƵ Home app FAQs

Learn about the ɧ»¢ÊÓƵ Home app, for use with your 5G Home, LTE Home or Fios Home Internet.

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ɧ»¢ÊÓƵ Internet Gateway (ARC-XCI55AX)

Get help setting up and using your ɧ»¢ÊÓƵ Internet Gateway (ARC-XCI55AX).

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ɧ»¢ÊÓƵ Internet Gateway (ASK-NCM1100)

Get help setting up and using your ɧ»¢ÊÓƵ Internet Gateway (ASK-NCM1100).

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ɧ»¢ÊÓƵ Internet Gateway (ASK-NCQ1338)

Get help setting up and using your ɧ»¢ÊÓƵ Internet Gateway (ASK-NCQ1338).

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ɧ»¢ÊÓƵ Internet Gateway (ASK-NCQ1338FA)

Get help setting up and using your ɧ»¢ÊÓƵ Internet Gateway (ASK-NCQ1338FA).

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ɧ»¢ÊÓƵ Internet Gateway (WNC-CR200A)

Get help setting up and using your ɧ»¢ÊÓƵ Internet Gateway (WNC-CR200A).

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ɧ»¢ÊÓƵ Internet Gateway - Optimize 5G Signal Strength via My ɧ»¢ÊÓƵ app

Use the My ɧ»¢ÊÓƵ app to help place your ɧ»¢ÊÓƵ Internet Gateway where it receives the best 5G signal.

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ɧ»¢ÊÓƵ Receiver (LV65)

Get help setting up and using your ɧ»¢ÊÓƵ Receiver (LV65).

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ɧ»¢ÊÓƵ Router (CR1000A)

Get help setting up and using your ɧ»¢ÊÓƵ Router (CR1000A).

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Whole-Home Wi-Fi FAQs

Learn how to improve your home Wi-Fi with ɧ»¢ÊÓƵ Whole-Home Wi-Fi tools and (optional) Wi-Fi extender.

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Wi-Fi Access Point - Activate / Set Up Device

​Activate your Wi-Fi Access Point to get started. This ensures you can connect to the internet.

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Wi-Fi Access Point - Backup / Restore Current Configuration

​Here's how to back up and restore the current configuration for your Wi-Fi Access Point.

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Wi-Fi Access Point - Change Wi-Fi Password

Here's how to change the Wi-Fi password used to connect devices to your Wi-Fi Access Point.

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Wi-Fi Access Point - Establish Wired Connection

Here's how to establish a wired connection via Ethernet ports with your Wi-Fi Access Point.

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Wi-Fi Access Point - LED Status Indicators

The LED lights on your Wi-Fi Access Point indicate its power or connection status. A quick glance shows whether it's working properly or needs attention.

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Wi-Fi Access Point - Locate Ports, Connectors and Buttons

​Review this info for how to view the location of the various buttons, ports and connectors on your Wi-Fi Access Point.

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Wi-Fi Access Point - Manually Connect to Wi-Fi

​Here's how to set up your Wi-Fi on your Wi-Fi Access Point.

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Wi-Fi Access Point - Restart Device

Try restarting your Wi-Fi Access Point for issues like slowness or not recognizing connected devices. This clears software issues and restores the device to its normal operation.

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Wi-Fi Access Point - Restore Settings to Factory Defaults

Reset your Wi-Fi Access Point to factory settings as a final troubleshooting step, or to reconnect it to a new router.

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Wi-Fi Access Point - Sign in to the Admin Page

​Here's how to access the admin page for the Wi-Fi Access Point.

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Wi-Fi Access Point - Turn Wi-Fi On / Off

​Turn off Wi-Fi broadcast if you want to disconnect all devices from your Wi-Fi Access Point. This can be useful for troubleshooting or enhancing security. Turn it on again when devices are allowed to connect.

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Wi-Fi Access Point - View Network Name and Password

Follow these steps to find the Wi-Fi network name (SSID) and password for your Wi-Fi Access Point so you can share your internet connection with other devices.

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Wi-Fi Access Point - View Software Version

Knowing the software version your Wi-Fi Access Point is running helps you check for updates, troubleshoot issues and ensure compatibility with devices on your network.