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ɧ»¢ÊÓƵ provides line-level features and account-level features. Most features are at the line level, meaning they can be added or removed on a specific line, or on up to 99 lines at a time in My Business Wireless.

Account-level features apply to all lines on an account, meaning that when they are added or removed, it affects every line on the account. There are only a few account-level features, the most common being Total Mobile Protection MD, TechTeam, Data Boost and Safety Mode.

Whether you are changing features on one or more lines in an account, all the lines in one account, or all the lines in multiple accounts, the steps are similar. The following describes how to make feature changes in all three situations:

1. °Â³ó¾±±ô±ðÌý, go to theÌýAll wireless numbersÌý±è²¹²µ±ð by navigating toÌýManage > Account > View wireless numbers
2. From theÌýI want to...Ìýdropdown menu, clickÌýAdd or remove features (99 lines max)
3. From theÌýSelect FeaturesÌý±è²¹²µ±ð, do one of the following:
   • To change features on one or more lines of an account,Ìýclick theÌýSelect Line Level FeaturesÌýtab, search for the desired lines to change by entering a wireless number or part of a wireless number, and clickÌýSelect AllÌýto change features on all displayed lines or clickÌýSelectÌýto choose specific lines
     1. You can copy and paste up to 99 numbers from a spreadsheet or manually enter each number, separated with commas, or you can select the desired lines from theÌýAll wireless numbersÌý±è²¹²µ±ð by clicking the boxes next to the wireless numbers you want or using the search bar
   • To change account-level features on one or more accounts,Ìýclick theÌýSelect Account Level FeaturesÌýtab, search for the desired account by entering an account number or part of an account number, clickÌýSelectÌýand then choose the desired accounts (you can only select up to five accounts per transaction)
4. °ä±ô¾±³¦°ìÌýContinueÌýto see a list of features on theÌýSelect FeaturesÌý±è²¹²µ±ð (unselected features will be black, while selected features will be green and will show the statusÌýFeature selected)
5. Click the slider next to the desired features you’d like to add or remove
6. °ä±ô¾±³¦°ìÌýContinueÌýto go to theÌýManage FeaturesÌý±è²¹²µ±ð
7. Add or remove features by clicking the slider toÌýOnÌý(green) or toÌýOffÌý(black) (active account features display asÌýCurrent, inactive features display asÌýAvailable to addÌýand features incompatible with the account display asÌýNot CompatibleÌýand will be grayed out)
8. °ä±ô¾±³¦°ìÌýContinueÌýto complete your feature changes
9. On theÌýReview and submitÌý±è²¹²µ±ð, you can choose the date of when you want the features to become effective by selecting one of the following radio buttons:
   • Back date
   • Future date
   • Today’s date
   • Pick date (the date needs to be between the first day of your current bill cycle and today)
     1. If the selected feature change impacts your costs, an estimate of those costs will display on theÌýReview and submitÌý±è²¹²µ±ð
10. If you would like someone else to receive order notifications, clickÌýAdd another email addressÌý(for accounts with manager approval requirements, a manager approval email will also be displayed if the order requires manager approval)
11. °ä±ô¾±³¦°ìÌýSubmitÌýto finalize the feature change
12. You can save a copy of your order by clickingÌýView/print details

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